Systems Administrator

At Richwood Bank, our purpose is to inspire, protect, and celebrate anything that makes communities thrive.

Have you ever wanted to work for a company that exceptionally lives its values? One hundred and fifty years ago, we began as a small community bank. Today, we are still a community bank - as well as a payroll processing team, a marketing agency, a coffee shop, and more. We have flipped the switch on traditional banking. Yet, we have always aimed to provide the very best customer experience, contribute to the greater good of our local communities, and make every effort to be the best employer in the area with a company culture that works hard to develop, recognize, and award its team members.

Richwood Bank has a comprehensive benefits package for full-time employees including, but not limited to, medical and wellness program, dental, vision, employee assistance plan, life insurance and supplemental short-term disability. Full time and part time employees have access to a 401(k) plan, and enhanced Wellness program, tuition reimbursement, and tons of professional development opportunities!

The System Administrator's role is to manage and tune in-house computer software systems and network connections to ensure high levels of availability and security of the supported business applications. This individual also participates in the planning and implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with company goals, industry best practices, and regulatory requirements.

Richwood Bank prides itself on a unique company culture and all team members should be active and engaged participants.

Essential Functions:

Strategy & Planning

• Participate in and support capacity planning and the development of long-term strategic goals for systems and software in conjunction with end-users and department managers.

Acquisition & Deployment

• Coordinate with network team, business application, and database administration functions to implement desktop and server systems that utilize industry best practices to meet corporate objectives.
• Deploy workstations, servers, printers, scanners, firewalls, encryption systems, and all host security systems.

Operational Management

• Manage all operating systems and end-user software.
• Manage communications and connection solutions, including workstation connectivity, local area networks, company Web site, intranet, and Internet applications.
• Ensure the integrity and security of enterprise data on host computers, multiple databases, and during data transfer in accordance to business needs and industry best-practices regarding privacy, security, and regulatory compliance.
• Manage input/output fleet, including printers and scanners.
• Manage end user accounts, permissions, access rights, and storage allocations in accordance with best-practices regarding privacy, security, and regulatory compliance.
• Perform and test routine system backups and restores.
• Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on servers, input/output fleet, and workstations. Escalate incidents as necessary.
• Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
• Support application development teams throughout project lifecycles.
• Analyze system, server, application, network, and input/output device performance.
• Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases.
• Conduct research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts.
• Create required reports in response to business user needs.
• Participate in negotiations with vendors, outsourcers, and contractors to secure software products and services.
• Develop, document, and maintain policies, procedures and associated training plans for system administration and appropriate use.
• Manage and/or provide guidance to junior members of the team.

Skills and Abilities

• Working technical knowledge of network, PC, and platform operating systems, including Microsoft, MacOS, Android.
• Working technical knowledge of current systems software, protocols, and standards, including Firewalls, Active Directory, IAM, SSO, NIST.
• Strong knowledge of local area network administration.
• Hands-on software and hardware troubleshooting experience.
• Experience with data management.
• Experience documenting and maintaining configuration and process information.
• Good understanding of the organization's goals and objectives.

Personal Attributes

• Strong customer service orientation.
• Proven analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Strong interpersonal and oral communication skills.
• Adept at reading, writing, and interpreting technical documentation and procedure manuals.
• Ability to conduct research into hardware and software issues and products as required.
• Ability to present ideas and solutions in user-friendly language.
• Highly self-motivated and directed.
• Keen attention to detail.
• Skilled at working within a team-oriented, collaborative environment.

Education

• College diploma or university degree in the field of computer science and/or 5 years equivalent work experience.
• Certifications in Microsoft, Cisco, AWS.

Equal Opportunity Employer/Disability/Veterans. Richwood Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.