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Surveillance Tech Job at Rural King Supply

Rural King Supply Mattoon, IL 61938

Overview:
Surveillance Techs are vital members of the Loss Prevention team who utilize technology with critical thinking to provide security for Rural King’s assets.
Responsibilities:
  • Monitor camera systems for occurrences of theft, productivity issues, and security policy violations.
  • Assist Rural King associates with the use of the camera systems and reviewing video.
  • Use specialized reports to review financial transactions to identify discrepancies in a retail environment.
  • Maintain the alarm listing for all Rural King locations and assist associates in accessing their alarm.
  • Ensure communication with store personnel and increase awareness around Rural King Loss Prevention Initiatives.
  • Maintain accurate records and reports on daily security incidents.
  • Support stores and customers with questions about store policies.
  • Review video footage of significant events and provide details to management, human resources, and/or law enforcement.
  • Maintain a level of confidentiality when dealing with and sensitive information pertaining to Rural King or it’s Associates.
May be required to cross train and perform other duties.
Qualifications:
  • At least 1 years of surveillance experience preferred or equivalent combination of experience and education.
  • Proficient with Microsoft Office Suite or related software.
  • Excellent verbal and written interpersonal and communication skills.
  • Excellent customer service skills.
  • Strong understanding of retail business practices.
  • Excellent negotiation and conflict resolution skills.
  • Demonstrated ability to adapt in a fast-paced environment.
  • Strong analytical and problem-solving skills.
  • Excellent organizational skills and attention to detail.
  • Behaviors must reflect integrity, professionalism, and confidentiality.
SUPERVISORY RESPONSIBILITIES
  • No
PHYSICAL REQUIREMENTS
  • Must be able to sit or stand for prolonged periods of time.
  • Must be able to lift up to 15 pounds at times.
  • Must be able to access and navigate each department across facilities.
  • Must be able to verbally communicate effectively with others (in-person and via electronic devices).
  • Must have close visual acuity.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.



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