JOB TITLE: Student Success Advisor

POSITION SUMMARY
This position is responsible for tracking and assisting students by providing holistic services from pre-enrollment to completion with a primary goal of assisting them with overcoming barriers to their success in college.

ESSENTIAL JOB FUNCTIONS/TYPICAL JOB DUTIES AND RESPONSIBILITIES
Build relationships with students to achieve their identified goals and objects.
Review student progress and track student use of academic support services.
Assist students in identifying factors that contribute to lack of academic progress, help students examine alternatives, and apply appropriate retention strategies to support students’ efforts.
Strategize with faculty and other college staff as needed to improve support student success.
Maintain accurate tracking data and notes for each assigned student, recommending appropriate referrals and opportunity programs.
Support annual recruitment of new students.
Create and conduct training sessions/workshops for students, faculty and staff.
Assist with a developing and implementing a variety of institutional retention activities.
Participate in new student orientation and first year experience activities.
Utilize an SIS student records system and be able to function within a computerized office environment.
Related duties as assigned.

REQUIRED QUALIFICATIONS
Bachelor’s degree from an accredited institution; preference may be given to individuals who possess a Master’s degree.
Experience working in a college environment with a diverse student body and direct services to students.
Manage a caseload system of advising.

PREFERRED QUALIFICATIONS
Bilingual fluency in English and Arabic, or Spanish is highly preferred.
Experience in a community college setting.
Academic advising or student success coaching experience.

KNOWLEDGE, SKILLS AND ABILITIES
Superior oral and written communication skills and the ability to effectively communicate with a wide range of individuals in a diverse community.
Must maintain confidentiality and appropriately handle sensitive information.
Ability to build effective relationships at all levels across the organization.
Strong organizational skills, including the ability to manage competing tasks and priorities while maintaining complete and accurate records.
Strong computer skills, including familiarity with database management and proficiency in Microsoft Office programs.

OPEN UNTIL FILLED: Yes

RATE OF PAY: $41,360 to $51,700, depending on experience

Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.

Nashville State offers flexible work arrangements for positions that qualify.

Nashville State Community College, an AA/EEO employer, does not discriminate on the basis of race, color, religion, creed, ethnic or national origin, sex, sexual orientation, gender identity/expression, disability, age (as applicable), status as a covered veteran, genetic information, and any other category protected by federal or state civil rights law with regard to employment, programs and activities of the College.