Store Manager Job at WearLIVELY
About LIVELY
LIVELY is inspired by what we believe makes women sexy today; smart, healthy, active and outgoing. We are delivering bras and undies that blur the aesthetic lines of lingerie, active, and swim, taking the best elements of high-style and comfort from each category. We are establishing an entirely new category and POV of lingerie, a movement that we call Leisurée.
Supervisor
As a Supervisor at LIVELY, you will play an integral role in building our retail experience and store team culture. You will coach, motivate and support a team of Keyholders and Associates in achieving store operational and financial goals. Owning every aspect of the store experience, you will infuse the LIVELY community ethos into every aspect of service that touches your team and your customers.
What you’ll do
- Coach, develop and motivate a team of Keyholders and Associates.
- Embody the LIVELY community ethos and communicate it to team members, outside partners and customers.
- Ensure your team provides warm, energetic, elevated and empathic service to everyone who enters your door and model this by providing such service yourself.
- Manage all in-store operational protocol and visual standards.
- Act as a point of contact for and assist with in-store community event programming in collaboration with HQ partners.
Who you are
- A strong leader with a few years’ previous experience managing a team in any customer-service focused environment.
- A consummate team player with a solution oriented, hands-on approach and open and transparent communication style.
- A service expert who loves to share best practices with her team and constantly elevate her craft.
- An empathic teacher who genuinely enjoys coaching, developing, managing and working alongside a high-performing team.
- A savvy business manager with a thorough understanding of financial performance standards and how to action KPIs
Perks
- Medical, Dental, Vision and Life Insurance
- Employee Assistance Program
- 401K matching program
- Paid Vacation and Sick Time
- Generous employee discount and product perks
- Opportunities to grow with the brand
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