Solutions Engineer Job at HealthVerity
How You Will Help
- Partner with sales, product, and engineering teams to design technical solutions for our most strategic and innovative customers
- Drive decision-making and alignment across a wide range of teams to remove barriers and close new business opportunities
- Solve critical business needs for our customers to ensure long-term success and engagement
- Inform product roadmap and business strategy better to meet the evolving needs of customers and the market
What You Will Do
- Own the pre-sales development and documentation of complex SaaS configurations and technical solutions
- Build strategic relationships with clients as their primary technical resource throughout the sales cycle
- Understand the customer’s business needs and use case to develop creative solutions that drive satisfaction and lead to long-term engagements
- Provide guidance and expertise to clients as they make internal decisions regarding their technology stack and configuration for the use of HealthVerity products
- Support strategic decisions on new product/feature development and commitment to internal resources
- Work with internal teams to determine the level of effort and pricing for novel workflows and configurations
- Draft contract language and solution diagrams for non-standard engagements
- Drive decision-making and alignment across sales, engineering, product, and leadership teams to close the deal
- Lead internal initiatives to speed up the sales process, improve documentation, and ensure seamless transitions to post-sale customer teams
About You
- A creative problem solver who loves working with clients to address their most complex technical challenges
- Deep understanding of the healthcare IT space and a passion for designing novel solutions to the industry’s most pressing needs
- Ability to quickly dissect a technology stack and understand its strengths and limitations
- Excellent listener who can easily identify a customer’s use case and translate business needs into tangible solutions
- Expert communicator across all audiences and levels of technical expertise
- Excellent attention to detail with an appreciation for process and documentation
- A team player who thrives in a kind and collaborative environment
- Comfortable with ambiguity and resourceful in navigating uncharted territory
Relevant Skills and Experience
- College graduate with 5+ years of work experience; advanced training or degree in business, computer science, data science, informatics, statistics, or public health a plus
- Prior experience in a technical pre-sales role (e.g., sales engineering, solutions architect) for B2B SaaS products
- Expert knowledge and deep experience within the healthcare industry and data ecosystem; direct experience working with large healthcare datasets a plus
- Strong track record of playing the lead technical role in closing large enterprise deals
- Exceptional written and verbal communication skills and experience collaborating with senior executive stakeholders
- Skilled at using Salesforce, JIRA, Confluence, and LucidChart or similar software
- Advanced knowledge and understanding of SQL, Python, Databricks, Airflow, ETL processes, and AWS environments
Base salary for the role is commensurate with experience and can range between $140,000 -200,000 + annual bonus opportunity.
All HealthVerity team members must be vaccinated against COVID-19 unless granted an exemption based on religious or medical reasons. Determinations for exemptions are evaluated on an individualized basis and are role-dependent.
About HealthVerity
At HealthVerity we are actively solving some of the greatest challenges in healthcare through innovative technology and data solutions. Our customers and partners including pharmaceutical manufacturers, payers and government organizations look to HealthVerity to partner on their most complicated use cases, leveraging our transformative technologies and real-world data infrastructure. The HealthVerity IPGE platform, based on the foundational elements of Identity, Privacy, Governance and Exchange, enables the discovery of RWD across the broadest healthcare data ecosystem, the building of more complete and accurate patient journeys and the ability to power best-in-class analytics and applications with flexibility and ease. To learn more about the HealthVerity IPGE platform, visit www.healthverity.com.
Why you'll love working here
We are making a difference – Our technology is at the forefront of some of the biggest healthcare challenges in the world.
We are one team – Our people define our culture and always will. We take time out to celebrate each other at the end of every week through company-wide shout outs, and acknowledge the value that each of us adds towards our greater mission. Come share all you have to offer.
We are learners – Every team member is continually learning, no matter if we've been in a role for one year or much longer. We are committed to learning and implementing what is best for our clients, partners, and each other.
Benefits & Perks
- Compensation: competitive base salary & annual bonus opportunity (for non-commissioned roles)
- Benefits: comprehensive benefits with coverage on Day 1, medical, dental, vision, 401k, stock options
- Flexible location: our HQ is in Philadelphia with 50% of the team distributed across 25+ states
- Generous PTO: Take time off as needed, targeted at 4 weeks per year, including vacation, personal and sick time, plus paid maternity and paternity leave.
- Comprehensive and individualized onboarding: mentorship program, departmental talks, and a library of resources are available beginning day 1 for each new team member to minimize the stress of starting a new job
- Professional development: biweekly 1:1s, hands-on leadership that is goal-and growth-oriented for each team member, and an annual budget to support professional development pursuits
HealthVerity is an equal opportunity employer devoted to inclusion in the workplace. We believe incorporating different ideas, perspectives and backgrounds make us stronger and encourages an environment where ageism, racism, sexism, ableism, homophobia, transphobia or any other form of discrimination are not tolerated. At HealthVerity, we’re working towards an innovative and connected future for healthcare data and believe the future is better together. We can only do that if everyone has a seat at the table. Read our Equity Inclusion and Diversity Statement.
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to careers@healthverity.com
Remote opportunities are not available in all areas and require team members to work from a fixed location due to tax and labor law implications - specific questions about remote positions can be discussed during the interview process with your recruiter.
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