Job Title: Social Worker II
Department: Health and Human Services
Hiring Range: $23.32 - $27.22
Posted Internally and Externally
Job Posting End Date: December 27, 2022
Purpose of the position:

The primary purpose of this position is to provide preventive and voluntary intervention to aged and disabled adults.

Minimum Education, Training and/or Experience (required at time of hire):

Bachelor's degree in social work (BSW) from an appropriately accredited institution; bachelor's degree in a human services field from an appropriately accredited institution and one (1) year of directly related experience; or bachelor's degree from an appropriately accredited institution and two (2) years of directly related experience; or an equivalent combination of education and experience.

Additional Training and Experience:

English/Spanish bi-lingual speakers preferred.

Essential Functions of the position:

• Assess clients for any medical, educational, social, and placement needs as well as other services for eligible clients; link clients with Agency and community resources.
• Conduct interviews and complete required documentation in regard to cases.
• Gather information to determine how best to meet the needs of the client and to remediate risk factors for abuse and neglect.
• Evaluate available information to determine the appropriateness for intervention and level of services required.
• Assess the degree of risk to assure appropriate level and timeliness of intervention.
• Research information to assess risk, determine service needs, and establish case history and eligibility.
• Receive referrals and advise clients/referral source of the scope/nature of services.
• Identify, explore, and utilize community resources for the purpose of coordinating unmet client needs.
• Maintain current knowledge of resources available from public and private agencies to assist clients with problems and work closely to facilitate connection to such services.
• Determine eligibility and assist clients with applications for adult day services and placement, Special Assistance In-home, in-home aide, and assist with the disposition of unclaimed bodies; Work closely with Medicaid eligibility workers throughout the Special Assistance In-home case to continuing assessing eligibility for program.
• Report any concerns of abuse or neglect to supervisor immediately.
• Gather information for the purpose of documenting unmet needs and advocate to address unmet service needs.
• Arrange for and facilitate transportation as needed.
• Demonstrate a commitment to culturally competent practice.
• Perform other related duties as assigned.

Knowledge, Skills, Abilities:

• Knowledge of social work principles, techniques and practices and their application; knowledge and understanding of laws, regulations, policies, and procedures that affect Protective Services.
• Thorough knowledge of agency and community resources.
• Ability to use highly specialized interviewing skills to assess risk and voluntarily engage client in a situation that is emotionally charged and stressful to all involved, the ability to ascertain facts and information without imposing or adding information during an interview.
• Knowledge of casework principles, crisis intervention, and impacts of family structure dynamics on individuals.
• Skill in working with other professionals from different disciplines who may view client/problems differently.
• Ability to meet a client where they are and work with them to achieve their goal and support a client’s right to self-determination.
• Ability to be flexible and maintain a calm exterior in the face of crisis, change and/or stress.
• Ability to orchestrate community services and to create resources where none are readily available.
• Ability to identify and prioritize problems under stress.
• Skill in crisis interviewing and counseling to allow worker to take charge, diffuse and manage the crisis.
• Ability to accurately observe human behavior and environmental condition, processing collected data in order to effectively recommend and implement a sound course of action in a minimal period of time, relying on self as a major resource, while operating in an isolated and stressful environment; and acting appropriately and effectively on the acquired information.

In order to uphold internal pay parity and equity, salaries are non-negotiable for new and current Buncombe County employees. All new employees are paid according to their years of relevant education and experience above minimum requirements for the position and employees have the opportunity to obtain pay increases via cost of living increases and promotions.

Buncombe County Government realizes the importance of a diverse professional workforce and the need to foster a responsive and innovative organizational culture, one that fully engages all of our employees, honoring and building on each employee's unique experiences, opinions, and perspective.

It is the policy of Buncombe County to provide equal employment opportunities (EEO) to all persons regardless of race, color, religion, sex, national origin, political affiliation, physical or mental disability, age, veteran status, genetic information, sexual orientation, gender identity or any other legally protected class under federal or NC State law. In addition, Buncombe County expressly prohibits any form of workplace harassment or discrimination.

Applicants for employment are invited to participate in the affirmative action program by reporting their status as a protected veteran or other minority. In extending this invitation, we advise you that: (a) workers (applicants) are under no obligation to respond but may do so in the future if they choose; (b) responses will remain confidential within the human resource department; and (c) responses will be used only for the necessary information to include in our affirmative action program. We are a company that values diversity. We actively encourage women, minorities, veterans and disabled employees to apply. Refusal to provide this information will have no bearing on your application and will not subject you to any adverse treatment.

Job Type: Full-time

Pay: $23.32 - $27.22 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Work Location: One location

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