Showroom Sales Associate Job at Doodlebuggers Service Network
Doodlebuggers Service Network Destin, FL 32541
$35,360 - $41,600 a year
Showroom Sales Associate - Destin, FL Location.
Responsibilities:
- Provide excellent customer service by creating proposals for fireplaces, gas logs, grills, fire tables, and outdoor kitchens to clients for new construction & retrofits, chimney repairs, dryer vent repairs, and air duct cleaning.
- Help answer phones, make follow-up calls on quotes, and greet guests in the showroom.
- You will be talking with clients about their proposals, handling information requests, and performing clerical functions such as emailing customers, preparing correspondence, and data entry.
- You will train to pass specific national certifications paid for by us and maintain those certifications with continuing education paid for by us. This leads to an increase in pay and commissions for you.
Skills Required for Client Service Sales:
- Attention to detail & Ability to problem solve
- Will have a thorough understanding of services provided as well as basic knowledge of chimneys, fireplaces, dryer vents, fire features, and grill products that Doodlebuggers provides. WE TRAIN - YOU LEARN AND APPLY.
- Ability to learn, study, comprehend and pass national exams in specific areas. WE TRAIN - YOU LEARN AND APPLY.
- Will ensure that all relevant and pertinent information is detailed in the quotes, for customers, admin staff, and technicians.
- Handle the high volume of proposals needed quickly.
- Responsible for follow-up after quotes are sent out.
- Help showroom guests and salespeople as needed and if needed.
- Proven Critical Thinking aptitude.
- Attention to detail, problem-solving, excellent written and verbal communication skills.
- Excellent time management skills and ability to multi-task and prioritize work.
- A creative mind with the ability to suggest improvements.
- Managing processes and promoting process improvement when needed.
- Ability to learn and understand product lines and the basics of installation of various products. WE TRAIN - YOU LEARN AND APPLY.
- Knowledge or ability to acquire quickly the basics of construction parameters. WE TRAIN - YOU LEARN AND APPLY.
- Proficiency in clerical practices and procedures.
- Proficiency in MS Office (i.e. Excel and Outlook, in particular).
- Service Fusion system or similar CRM experience preferred.
Skills Required Administrative:
- Will understand and comply with the Doodlebuggers Operations Manual (DOM).
- Data entry in Service Fusion per DOM (build customer account and jobs).
- Will call all customers to verify receipt of quotes & estimates.
- Learn to process signed quotes once received.
- Allocate and utilize available resources day-to-day to ensure successful task performance.
- Ensure the security, integrity, and confidentiality of data.
- Always follow policies & procedures to improve operational efficiency.
Compensation:
- $35,360 - $41,600 hourly (based on certifications earned during training and experience).
- Commissions AFTER Certifications are earned.
Benefits After 90 Days:
- Health Insurance - Blue Cross Blue Shield.
- 401K Retirement Plan.
- 6 Paid National Holidays.
- Vision & Dental Insurance are available.
Schedule:
- Monday through Friday, occasional weekends.
This Job Is Ideal for Someone Who Is:
- Adaptable/flexible - enjoy doing work that requires frequent shifts in direction.
- Detail-oriented - would rather focus on the details of work than the bigger picture.
- Achievement-oriented - enjoys taking on challenges, even if they might fail.
- Enjoys learning & improving - enjoy learning and acquiring new certifications & expertise.
- High-stress tolerance - thrives in a high-pressure environment.
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