Shift Leader/Cashier Job at NASHBIRD
About us
NASHBIRD is a locally owned Nashville Style Hot Chicken counter service restaurant and bar with locations in OKC, Edmond, Norman, and Midwest City. We are an inclusive, supportive, respectful, hardworking, and fun group of people that love serving others and making people happy! We are deeply committed to providing the best customer service and Hot Chicken in the industry.
Our work environment includes:
- Modern restaurant setting
- On-the-job training
- Fun, inclusive, respectful, and collaborative environment
We are looking for a Shift Leader to oversee operations and workers during scheduled shifts. The Shift Leader responsibilities include leading your team to provide excellent customer service, making sure you staffed on your shift, solving last minute team member call ins using our on call program, managing cash, resolving conflicts with guests, checking inventory, and making sure all equipment is in working condition.
Ultimately, you will ensure all aspects of your shift run smoothly and effectively. If you’re a leader committed to quality service and have experience in our industry, we’d like to meet you. Must love to serve others and make people happy while working in a team environment.
Responsibilities
- Provide direction and feedback to workers during shifts
- Handle last-minute absences
- Train and coach new employees
- Inspect equipment and communicate the need for repairs or replacements to management
- Balance and maintain cash drawers
- Ensure health and safety standards are followed
- Address customer and employee complaints
- Resolve conflicts between workers
- Foster and maintain a positive work environment
Skills
- Proven experience as a Shift Leader or relevant managerial role
- Must be 21 Years of age or older and have ABLE servers license or able to obtain it.
- Knowledge of the industry and relevant health and safety regulations
- Commitment to excellent service
- Working well within a team
- Leadership skills and ability to make decisions fast
- Strong problem-solving aptitude
- Ability to stand for long periods
- High school diploma is preferred
Job Type: Part-time
Pay: $16.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
- Referral program
Restaurant type:
- Fast casual restaurant
Shift:
- Day shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
Application Question(s):
- Do you have your ABLE alcohol servers license or able to obtain one?
Experience:
- Basic math: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Required)
Work Location: One location
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