Do you want to lead a team surrounded by cupcakes while making a positive impact in your shops operations? Do you love helping others grow past their potential? If you do we have the job for you! Come be a part of our amazing team and culture as our newest Shift Leader and learn all things operations within Sprinkles!

Why You Will Love This Job:

Your passion is leading and developing others, and you thrive in both the calm and the fast-pace of the day-to-day situations. You love building connections with team members and consumers while providing them with positive experiences that will lead to amazing memories.

As a Shift Lead, you will contribute to the success of Sprinkles by assisting the management team with bakery operations to create and maintain the Sprinkles Experience for our guests and associates. You will be a leader to your peers, and a role model of the Sprinkles culture.

Responsibilities:

• Retain and demonstrate proper policies and procedures delivered by trainers and managers with enthusiasm.
• Manage guest experiences, including answering emails, or collecting details on recent experiences as shared via phone, email, or online.
• Deliver exceptional guest service within the standards of management and Sprinkles policies – Be a brand ambassador.
• Manage shift expectations and contribute to the Sprinkles culture and experience.
• Serve as a product expert by making recommendations as guests are ordering.
• Practice proper credit card cash handling procedures with a smile.
• Adhere to all safety and sanitation guidelines to maintain a clean and safe work environment behind the counter and in the dining area where applicable.
• Assist with all cleaning duties as stated on opening/closing and weekly checklists.
• Report to work as scheduled and fulfill requirements for duration of shift.
• Box, package, or plate cupcakes and other bakery goods as needed.
• Leading and coaching for continued development.

Requirements:

• A passion and love of the Sprinkles product, brand, and experience.
• A minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality.
• Ability to work a varying schedule including some weekends and holidays.
• Ability to communicate verbally while understanding and following written and verbal instructions from management.
• Can work well under pressure while maintaining a consistent pace throughout your shift.
• Ability to be on your feet for hours at a time.
• Can lift at least 50 pounds which can include carrying cupcake trays, cupcake batter/frosting, and bags of boxed purchases.
• Must be able to move around the front of the bakery while bending down for bags and reaching up for cupcake trays.

Perks of Working with Sprinkles:

• Benefit options include Heath, Dental, Vision & Life
• Opportunity to do good – Sprinkles partners with several charities and community organizations
• Chance to be a part of special memories that happen daily in our bakery
• Development and growth opportunities

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• 2 years

Restaurant type:

• Bakery

Shift:

• Day shift
• Evening shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Application Question(s):

• What is your availability?
• Do you have bakery experience? If so, what was your role?
• What is your best strength that you bring to a team as their leader?
• When can you start?
• What is your expected hourly rate?

Experience:

• Shift management: 2 years (Required)
• Food service: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location

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