ABOUT US

Herbiculture is a local-women and minority owned medical dispensary, located in Burtonsville, MD, and is fully licensed to provide cannabis products to patients throughout the state. At Herbiculture, we believe that every team member plays a vital role to our success and we rely on each other to foster our growth both professionally and personally. Our team members work in manners that respect each other and hold each other accountable to do the right thing every day. We are passionate about our products and services, and are excited to provide our local medical community with the best quality medical cannabis in the market. We strive to be a positive addition to our community by providing a friendly, approachable, and educational environment for all.

WHAT WE OFFER

• Positive and respectful work culture
• Personal and professional growth
• Attractive benefits and health insurance
• Paid time off for sick days and vacation
• Bonuses based on performance
• Employee discount

WHO WE ARE LOOKING FOR

A shift leader is responsible for supporting the store leadership team in the absence of a manager on the sales floor. The person in this role is expected to be a constant presence on the sales floor, with their primary duties consisting of supervising store staff, ensuring the highest level of customer service/engagement and selling. They should be setting the pace and energy on the sales floor at all times. The Shift Leader represents the brand, operates in a professional manner, engages customers, maintains dispensary standards, and supports teamwork. The Shift Leader has a direct reporting relationship to the General Manager.

WHAT YOU WILL BE DOING

• Assist Management with generating sales potential by utilizing sale items (and encouraging staff to do the same), educating/informing patients about products (and encouraging staff to do the same), utilizing and encouraging upselling opportunities among themselves and other staff. Encouraging and increasing KPl's for themselves and other staff, and other methods (within scope of authorization)
• Demonstrate effective and timely written and verbal communication skills
• Ensure customer service is the #1 priority
• Effectively supervise the sales floor to ensure patient/staff awareness at all times
• Provide relevant and timely feedback, coaching, and redirection in the core areas of customer engagement, selling, and sales floor etiquette
• Escalate performance concerns to upper management immediately
• Maintain dispensary appearance to reflect company standards
• Treat staff professionally, courteously and respectfully
• Participate in the training and developing staff while on the sales floor
• Partner with staff in order to achieve sales goals with tools provided by management
• Offer outstanding customer service
• Assist in keeping the dispensary clean and organized
• Perform all point of sale tasks, including counting cash and patient purchases.
• Provide direction to staff on the sales floor, manage break
• schedules and ensure that all zones are covered
• Drive sales by providing patients with product knowledge
• Additional duties as required

YOUR ABILITIES

• Good leadership, problem solving, critical thinking, mediating and conflict resolution skills
• Motivating and assisting patient care specialists on the sales floor to ensure that Company goals are met
• Able to provide and maintain high standard customer service skills in a fast-paced and busy environment
• Excellent verbal communication, interpersonal, and active listening skills
• Ability to multi-task for extended periods of time
• Willingness to work flexible hours, including evenings, weekends, and holidays
• Be detailed oriented
• Basic knowledge of math and computer functions
• Ability to work accurately, quickly, and efficiently

JOB REQUIREMENTS

• At least 21 years of age as required by law
• High school diploma, or equivalent; Bachelor’s degree preferred
• Ability to pass background check as required by law

NEXT STEPS

If this sounds like you, then we want you to join us! Apply online with your resume and if we think you’re the person we’re looking for, we’ll reach out to learn more about you.

MG Solutions LLC is hiring on behalf of Herbiculture Inc. MG Solutions LLC and Herbiculture Inc. are committed to a policy of equal employment opportunity. We recruit, employ, train, compensate and promote without regard to race, color, age, ancestry, marital status, religion, national origin, disability, sexual orientation, veteran status, present or past history of mental disability, genetic information, or any other classification protected by state or federal law.

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Application Question(s):

• Are you at least 21 years old? This is requirement by the MMCC (governing body).
• Can you pass a background check? This is a requirement by the MMCC (governing body).

Work Location: One location

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