Service Writer / Clerk Job at Everglades Farmer Equipment
Assist the service manager in maintaining accurate, timely reports, work orders and records relative to the service department’s daily operation within the dealership.
Job Responsibilities
- Fields internal and external customer inquiries to the Service Department
- Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced
- Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager
- Maintains Service Department filing and records
- Updates customer profiles using equipment, hours, or other information from the customer work orders
- Assist in answering service phone calls
- Maintains accessories and supplies and prepares replacement orders
- May prepare Service Technician efficiency reports and other reports as needed
- May process warranty and/or product improvement claims including the computation of charges, submission and follow-up
- Other related duties as instructed by management
Job Requirements
- Basic knowledge of accounting practices
- Ability to use standard desktop load applications such as Microsoft Office and internet functions
- Knowledge of office procedures
- General understanding of mechanical/technical terms is preferred
- High School Diploma or equivalent experience
Reports To:
Service Manager / Site Manager
Supervises:
None
Available in the following locations:
Orlando
Apply for this position
Belle Glade
2017 Northwest 16th Street
Belle Glade, FL 33430
561-996-6531
Map & Hours
Boynton Beach
1335 Neptune Dr
Boynton Beach, FL 33426
561-732-8905
Map & Hours
Brooksville
22255 Cortez Blvd
Brooksville, FL 34601
352-573-2720
Map & Hours
Fort Myers
9501 FL-82
Fort Myers, FL 33905
239-332-5045
Map & Hours
Fort Pierce
6150 Orange Ave
Fort Pierce, FL 34947
772-461-5568
Map & Hours
Homestead
127 N Krome Ave
Florida City, FL 33034
305-247-9886
Immokalee
775 E Main St
Immokalee, FL 34142
239-657-4413
Map & Hours
Largo
6785 114th Ave
Largo, FL 33773
727-828-8200
Map & Hours
Leesburg
1800 US-441
Leesburg, FL 34748
352-315-1016
Map & Hours
Loxahatchee
13295 Southern Blvd
Loxahatchee, FL 33470
561-784-4000
Map & Hours
Naples
1945 Pine Ridge Rd
Naples, FL 34109
239-260-8800
Map & Hours
North Port
2825 Commerce Parkway
North Port, FL 34289
941-924-9709
Map & Hours
Odessa
2240 Success Dr
Odessa, FL 33556
727-842-8618
Map & Hours
Okeechobee
820 US-98
Okeechobee, FL 34972
863-763-1921
Map & Hours
Orlando
12049 S Orange Blossom Trail
Orlando, FL 32837
407-240-1023
Map & Hours
Palmetto
906 US-301
Palmetto, FL 34221
941-722-3281
Map & Hours
Plant City
2805 West, FL-60
Plant City, FL 33567
813-737-1660
Map & Hours
St Cloud
117 13th St
St Cloud, FL 34769
321-209-4888
Map & Hours
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