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Service Manager - Mechanical Operations Job at Applied Control Equipment Lllp

Applied Control Equipment Lllp Salt Lake City, UT 84104

Take control of your career at Applied Control!

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About Us: *At Applied Control, employees enjoy a collaborative, team environment where we celebrate success and recognize and reward accomplishments. As such, we have been recognized as one of the Best Companies to Work for in Colorado. Our expertise is backed by Emerson, a leader in global manufacturing and technology. With a team of highly skilled automation professionals developing unique cost-saving solutions for our clients in oil & gas, refining, power, life science, mining, chemical, food & beverage, and alternative fuels, we help the world run more efficiently.

We offer rewarding careers, comprehensive benefits, and a culture that encourages growth and development. Our benefits include health, dental, and vision insurance of which Applied Control pays 75% of the premium, HSA and FSA options, supplemental, life, and disability insurance, 401k with employer match, paid holidays, and generous paid time off. Our employees also enjoy our 9/80 schedule which allows for 9 hour work days and every other Friday off!

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Position:* Service Manager - Mechanical Operations

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Summary*
The position’s primary role is to lead the mechanical operations field and depot service organization in the Salt Lake City facility. The position will require field-based and shop-based work and may require 20-25% travel. The job also requires the person to exhibit basic knowledge of ASME codes, standards, and requirements of the National Board for VR certification management.

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Key Job Elements*

  • Responsible for the service execution for all control valve, pressure relief valve, isolation valve, and regulator repairs covering the Salt Lake City service region.
  • Manages the daily scheduling and workload among all service technicians in Salt Lake City.
  • Oversee and provide training for technicians to grow their product knowledge and repair skills.
  • Work closely with service coordinators, sales, service managers, and outage managers to execute depot and field service engagements.
  • Work with the sales and service coordination teams to help identify scope and close service opportunities.
  • Perform ongoing process optimization for the service execution process.
  • Responsible for the overall Salt Lake City shop, facility management, and maintenance.
  • Manage all aspects of service tech leadership (performance reviews, coaching, training plans).
  • Responsible for managing and renewing the VR certification for service repair for the Salt Lake City facility.
  • Responsible for the management and audit of Emerson Premier Service Provider (PSP) program.
  • Participate, as needed, in customer meetings related to mechanical service work executed in the Salt Lake City service region.
  • Drive a customer-focused mindset in the service team to ensure results meet customer expectations.
  • Safety Officer for the Salt Lake City facility.

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Requirements*

  • 10+ years of experience in process control service work.
  • 5+ years of management experience.
  • Proficient computer knowledge.
  • Leadership skills, quality of character, trustworthiness, and dependability.
  • General mechanical skills. Prior experience with isolation, control, and pressure relief valves is preferred.
  • Experience with the National Board and VR certifications is preferred.
  • Must be able to read and interpret various part drawings, customer specifications, and valve assembly instructions.
  • Strong interpersonal & communication skills to communicate effectively with management, engineering, sales, maintenance, & administrative personnel.
  • Ability to work in an environment with frequent exposure to one or more unpleasant (noise, heat, dust, etc.) or hazardous conditions.
  • Ability to work on tasks that occasionally produce a high level of mental/visual fatigue, performed under pressure, requiring intense mental application and attention to detail.
  • Ability to perform work safely at all times.
  • Must be reliable and exhibit acceptable attendance habits. Ability to work overtime and/or be on call if needed.

Job Type: Full-time




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