Service Assistant Job at VinFast US
The Service Assistant will coordinate all functions pertaining to the Service Center. This position will work with various teams to provide quality customer service along with various other operational duties.
RESPONSIBILITIES & KEY ACTIVITIES:
- Increase general productivity for the service center by supporting technicians, parts operations, and front of house staff
- Coordinate the drop off and pickups of customer cars
- Ensure that all payments are collected in a timely fashion
- Deliver vehicles between production, service, and sales operations
- Clean and detail vehicles on a regular basis
- Expedite parts requirements as directed from the Parts Advisor
- Additional responsibilities as assigned to meet business needs
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