• Attend regular trainings provided by the Veterans Administration and Minnesota Department of Veteran’s Affairs to develop and maintain expertise needed to act as an advocate for veterans, their dependents and survivors.
• Interpret federal, state and county laws, regulations and policies in advising veterans and their survivors concerning entitlements, benefits and other related issues.
• Interview veterans and their survivors who may be eligible for compensation, pension, or dependency benefits.
• Gather and assemble essential information to build effective claims.
• Obtain, review, and submit all necessary forms, documentation and correspondence in connection with claims and applications for benefits provided by the Veterans Administration, Minnesota Department of Veterans Affairs, other state and county benefit programs and local community partners serving veterans, their survivors and dependents.
• Work directly in partnership with the U.S. Department of Veterans Affairs, Minnesota Department of Veterans Affairs, Ramsey County departments and other entities serving Ramsey County veterans to facilitate access for veterans to available programs and services.
• Develop presentation materials for use in trainings to educate the general public concerning the availability of veteran’s benefits.
• Conduct outreach activities and do presentations at assisted living, skilled nursing, county and state departments, hospitals, homeless shelters, and veteran’s organizations in order to explain the veterans programs and benefits available to veterans.
• Create and maintain complete veteran records in veteran data system used by the office staff.
• Respond to people in crisis situations to provide short and long term case management, assist with problem solving, accessing resources, and provide referrals to essential services and supports.
• Conduct targeted outreach to homeless and justice involved veterans living in the community, in unsheltered locations or in correctional facilities, and provide transportation or arrange for transportation of clients to medical appointments, court hearings and other services.

Applicants who meet the minimum qualifications for either position will be forwarded to the hiring department/manager for consideration for these limited duration, unclassified positions. Candidates appointed to limited duration, unclassified positions may become eligible for benefits based on schedule. The limited duration assignments are anticipated to end before or near 2024, as determined by the department.

Definition of Unclassified from the Ramsey County Personnel Act:
Subdivision 1. General. "The appointing authority may discharge employees in the unclassified service with or without cause. Employees in the unclassified service have no right to a grievance appeal from discharge or other disciplinary action under sections 383A.281 to 383A.301. An employee in an unclassified position shall not have tenure but shall be entitled to all benefits associated with tenure such as vacation leave, sick leave, health insurance, and other benefits as determined by the county board."

Criminal Background Checks: May/may not be required as directed by Ramsey County Employment Background Policy. Convictions are not an automatic bar to employment. Each case is considered on its individual merits and the type of work sought. However, making false statements or withholding information will cause you to be barred from employment, or removed from employment.

E-Verify Participation: Ramsey County participates in the federal E-Verify program. This means that Ramsey County will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. If the Government cannot confirm that you are authorized to work, Ramsey County is required to give you written instructions and an opportunity to contact DHS and/or the SSA before taking adverse action against you, including terminating your employment. Employers may not use E-Verify to pre-screen job applicants and may not limit or influence the choice of documents you present for use on the Form I-9.

Equal Opportunity Employer: Ramsey County provides equal access to employment, programs and services without regard to race, color, creed, religion, age, sex (except when sex is a Bona Fide Occupational Qualification), disability, marital status, sexual orientation or gender identity, public assistance or national origin.

. You will need to print off this posting and also answer the supplemental questions associated with this exam and submit them if you complete a paper application.

For further information regarding this posting, please contact tammy.ratte@ramseycounty.us or by phone at (651) 266-2703.

Ramsey County provides a wide range of employee benefits to support health and well-being, and work/life balance. Benefits eligibility can vary depending on union status/contract language.

• Medical and dental insurance.
  • Medical and dental insurance is available through HealthPartners for single or family coverage. The county covers 92.5% of single health insurance coverage, 76.8% of family health insurance coverage, and 50% of both single and family dental insurance coverage.
  • The Healthy Benefits program is available to help lower office visit copays for employees and dependents each year.
  • A health care savings plan and health flexible spending accounts are also available to maximize tax savings on health expenses.
• Paid time off.
  • Vacation hours, accrued based on years of service, ranging from 12 to 25 days per year (pro-rated for part-time employees).
  • 11 scheduled holidays and one floating holiday.
  • Up to three weeks of 100% paid parental leave, plus additional use of sick time as noted below.
  • Sick hours accrued at a rate of three weeks per year, which can be used for medical and dental care; injury or illness for you, your spouse or children; the birth or adoption of a child (up to 80 hours) or the death of a family member (up to 40 hours).
  • Wellness incentive allowing you to convert unused sick time to vacation or pay.
• Retirement benefits.
  • Pension - The county contributes at least 7.5% of your salary to your pension, depending on bargaining unit. Unlike other retirement investments, pension payments are a lifetime benefit once you start collecting payments.
  • New employees become vested after five years. For the Police and Fire union, employees are vested after 10 years.
  • Deferred compensation - 457(b) account with employer match.
• Transit and parking.
  • Metropass program for a discounted monthly bus pass for commuters, saving employees $34.50 per month.
  • Flexible spending accounts for parking/transportation expenses.
• Employee well-being.
  • Employee assistance program, including telephone counseling, financial counseling, rideshare benefits, etc.
  • Wellness programming.
  • Flexible spending account for dependent care.
  • Flexible work policy with hybrid work options for eligible positions.
• Career development.
  • Tuition reimbursement, up to $4,000 per year.
  • Professional development opportunities through the Learning & Development Center.
  • County employment qualifies as a public service organization for the Public Service Loan Forgiveness Program.
  • Employee resource groups – help employees build connections through common bonds with colleagues.
• Disability leave.
  • Long-term disability - Coverage replaces 40% of your lost income after six months of disability.
  • Short-term disability - Optional short-term disability coverage provides 60% income replacement.