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Make an Impact

Trillium Health Resources is a local governmental agency (LME/MCO) in North Carolina that manages serious mental health, substance use, and intellectual/developmental disability services. Serving in 28 counties, we help individuals and their families strengthen well-being and build foundations for a healthy life.

Join our team as we empower others to live their best lives by providing access to quality healthcare. We offer a challenging, engaging work environment where staff take home more than a paycheck. Every day, we see the results of our dedication – in the smiles of children on our accessible playgrounds and in the pride on the face of an adult cooking a meal for the first time. Working at Trillium Health Resources is more than just a job; it is an opportunity to make a direct impact on the communities we serve.

At Trillium, we know that empowering others begins with supporting and developing our team. That’s why we offer competitive benefits and work-from-home flexibility so that our employees thrive outside of the office. We’re also committed to building a diverse, inclusive culture where all employees have the potential to grow professionally and personally.

What We’re Looking For

Serving our communities is at the heart of Trillium’s business operations. Continual improvement of performance and productivity is vital in that service. As a Health Systems Business Analyst, the position collaborates with the Care Management and IT Informatics teams meeting Trillium’s mission transforming lives and building community well-being through partnership and proven solutions. The analyst provides Trillium leadership the tools and data to make informed decisions on bettering services, initiatives, and outcomes. A deep understanding of structured query language (SQL) and Microsoft SQL Server Reporting is crucial to fulfilling the position’s responsibilities. Join the team working to better serve our neighbors across 28 counties in eastern North Carolina. On a typical day, you might:

• Collaborate with Trillium’s IT Informatics department to develop reporting specifications that meet business requirements and organizational needs.
• Conduct analysis, summarize, and interpret results, using structured query language (SQL), Microsoft SQL Server Reporting, Microsoft Excel PivotTables, PivotCharts and VLOOKUP, and BI tools or other analytics tools such as R or Python.
• Ensure data in reports and dashboards is accurate, timely, and statistically valid for state, operational, and program specific deliverables.
• Analyze current business processes and make recommendations or improvements based on industry trends and professional knowledge.

Employee Benefits:

Trillium knows that work/life balance is important. That’s why we offer our employees competitive benefits and flexibility that is second to none. Take a look at what we have to offer:

• Flexible Work Schedules
• Health Insurance - no premium for employee coverage
• Flexible Spending Accounts
• Paid Time Off (PTO) of 23 days, plus 10 paid holidays within first year of employment
• NC Local Government retirement pension, plus 401k with 5% employer match & immediate vesting
• Public Service Loan Forgiveness Qualifying Employer

Qualifications:

Education: Bachelor’s degree

Preferred Education (if applicable): IT, Statistics, Analytics, Mathematics, Business or Human Services

Experience: Two (2) or more years’ experience in a business/system analyst role using SQL analyzing business processes and workflows and providing evaluations, benchmarks, and/or process improvement recommendations. And, experience in extracting, creating, and working with large data sets from complex data warehouses and financial databases. Or, equivalent of higher education or higher education/experience.

Preferred Experience (if Applicable): Prefer three (3) years of the above experience. Prefer experience in analytics, and/or the healthcare field.

License/Certification: Preferred (if applicable): One or more of Microsoft data systems certifications such as R or Python or equivalent certifications (SQL server, BI, or Azure).

Must have a valid driver’s license

Must reside in North Carolina to be considered for remote status.

Deadline for application: 11:59 p.m. on Monday, January 2, 2023.

To be considered for employment, all candidates are required submit an application through ADP and upload a current resume. Your resume must provide your level of education and detailed work experience, including:

• Employer Name
  • Dates of service (month & year)
  • Average number of hours worked per week
  • Essential duties of the job as related to the position you’re applying for
• Education
  • Degree type
  • Date degree was awarded
  • Institution
• Licensure/certification, if applicable

After submitting your application through our career center in ADP, your resume will be reviewed to ensure that your skills and experience meet the essential criteria for the role you have applied for.

The diversity of the communities we serve is reflected in our employees. Trillium Health Resources is an Equal Employment Opportunity (EEO) employer.

Trillium Health Resources is a drug-free workplace. Candidates are required to pass a drug test as a condition of employment.