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Senior Auditor - Internal Evaluation Program Job at United Airlines Inc.

United Airlines Inc. Chicago, IL

Description

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

As an airline, safety is our most important principle. And our Corporate Safety team is responsible for making sure safety is top of mind in every action we take. From conducting flight safety investigations and educating pilots on potential safety threats to implementing medical programs and helping prevent employee injuries, our team is instrumental in running a safe and successful airline for our customers and employees.

Key Responsibilities:
Supports United Airlines Corporate Internal Evaluation Program (IEP) which is based upon FAA Advisory Circular 120-59B[WB1] , UA Corporate Business Manual (CBM), ISO 9001:2015, IATA Operational Safety Audit (IOSA) and Department of Defense (DoD) guidelines. Conducts safety and quality reviews of company systems and programs, international, domestic, and regional code-share partners and evaluates the efficiency of all UA operating divisions compliance & conformance to standard operating policy, procedure and regulatory requirements.

Quality and Safety Oversight Program
Plans and implements assessments/audits to measure operational compliance to regulatory requirements, company policies and procedures covering all airline operating divisions
Evaluates design of operating division manuals and programs to ensure compliance to regulatory requirements and adherence to company documentation standards
Evaluates operating division performance to ensure compliance to standard operating policy, procedures and regulatory requirements
Conducts oversight and safety assurance activities as required by the Corporate Business Manual (CBM) and Corporate Safety Management System (CSMS) manual using procedures in the Corporate Quality Assurance Procedures Manual (CQAPM)
Conducts Joint Quality Reviews (JQR) with the FAA in accordance with the FAA/UA JQR memorandum of understanding
Assists in the accomplishment of IOSA, DoD and other third-party quality and safety reviews
Supports IEP ISO 9001 certification
Conducts special emphasis analysis of operations based on IEP repeat discrepancies, FAA enforcement actions and divisional requests
Evaluates the efficiency of division policies, procedures, and QC functions to identify areas of concern that could pose an operating risk to personnel, facilities, and equipment
Facilitates root cause identification and corrective action for areas found not to conform with company policy, procedure or regulatory requirements
Track and manages corrective action commitments and implementation
Provides written reports and presentations to operating division senior leaders outlining assessments, observations and findings
International, Domestic Code-Share, United Express Carrier and Vendor Oversight Program
Plans and executes the continuous oversight of Code-Share affiliations in compliance with DOT/FAA Code-share Safety Program requirements and Corporate policies
Plans and conducts quality and safety reviews of International and Regional partners
Prepares written reports outlining assessments and observations

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

Qualifications

What’s needed to succeed (Minimum Qualifications):
Undergraduate degree in Technical, Safety, Aviation related discipline or equivalent work experience
2 years’ experience with a major passenger, cargo, regional carrier or military equivalent in Flight Operations, Inflight, Dispatch, Maintenance, Cargo, or Airport Operations
Experience in quality, safety, or regulatory operations
Solid understanding of workers’ compensation act, applicable state/federal statutes and regulations
Strong interpersonal, verbal and presentation skills
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is a crucial function of the position
What will help you propel from the pack (Preferred Qualifications):
Professional certification in Quality or Safety
FAA Airman Certificate (i.e. Pilot, Mechanic, Dispatcher, or Flight Attendant)
Social Science and/or Human Factors background
Quality management/Auditing background
Previous supervisory experience

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT


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