Scheduling Coordinator Job at Senior Helpers - Havertown
Senior Helpers is currently seeking a Scheduling Coordinator to work in their Havertown office.
As a member of Senior Helpers Scheduling team, you will be at the forefront of our mission to provide compassionate care and improve the quality of life for our clients, their families and our employees.
Senior Helpers is proud to be the first and only national in-home care provider to receive certification as a Great Place to Work. Our HHAs (Home Health Aides) and staff are treated with respect in an inclusive environment, enjoy employee pride and camaraderie, and recognize that the work they do makes a real difference for our clients.
Primary Responsibilities (including, but not limited to):
- Ability to schedule consistent caregivers based on the client’s needs within your defined territory.
- Ability to manage urgent staffing needs for your clients.
- Responsible to build relationships with caregivers to ensure we are utilizing their availability and skill set
- Responsible to document all communication
- Ability to follow company processes and meet deadlines
- Responsible to have strong communication with all internal team members
- Assigned on-call duty on an as-needed basis
- Communication with Hiring Manager and Scheduling Manager to hire for voids on a regular basis
- Assistance in enforcing company policies.
- Any additional tasks that are needed to provide
Qualifications:
- Minimum of 2 years in a scheduling position
- Minimum of 2 years in healthcare
- Minimum of one year in customer service
- Excellent organizational skills
- Excellent attention to detail
- Ability to work in a fast-paced environment
- Ability to multi-task
- Ability to handle high volume inbound and outbound calls
- Intermediate computer skills in Word, Excel, and Outlook
- Ability to work on a team and independently
- Ability to adapt in different situations
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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