Scheduler Job at Trinity Health At Home
Employment Type:
Full timeShift:
Description:
SummaryResponsible for scheduling clients Home Health/Hospice services with clinician continuity. Identifies client need and schedule clinicians with the appropriate competencies to match client level of care. The Scheduler is expected to exercise judgement in determining the most effective and efficient method of scheduling and rescheduling patients . Provide optimal levels of communication with patients, clinicians, clinical managers, physicians, and homecare coordinators. May also provide coverage for multiple sites and/or Hospice support.
Mercy Home Health, a member of Trinity Health At Home provides compassionate, exceptional care where people are most comfortable: at home. We are the area's most comprehensive home care provider with trusted quality of care. With new strategy, vision and technology, we are growing and shaping the future of healthcare!
We have a pioneering care model with Home Care Connect, our integrated virtual care program that helps patients avoid preventable ER visits and hospitalizations. It enhances our clinical excellence with advanced, easy-to-use remote monitoring technology and 24/7 access to our Virtual Care Center RNs.
Scheduler position summary
Responsible for scheduling caregivers, with caregiver continuity and client needs foremost priorities, to meet our clients’ needs. May provide support and coverage for payroll, intake, billing and the office clerk . May also provide multiple site and/or Hospice support.
Monday-Friday, weekend/holiday rotation as required
Your opportunity
Truly patient-centered focus
Patient-centered, future-thinking care model with integrated virtual care program
Exclusive Home Care Connect virtual care technology that is empowering patients to achieve goals and avoid preventable ER visits and hospitalizations
Supportive, motivated colleagues in an inspiring environment
A robust career ladder, tuition reimbursement and professional development opportunities
Competitive salary
Learning the industry's best, easy-to-use, advanced technology
Other benefits
Medical, dental and vision insurance
Short and long-term disability
403b
Generous paid time off
Mileage reimbursement
Comprehensive orientation
Tuition reimbursement
Minimum qualifications
High School Diploma or GED.
One year of scheduling experience in a health care setting .
Must be able to communicate effectively with internal and external customers.
Demonstrates a commitment to customer service and accepts challenges to improve processes.
Ability to type 50 wpm and use word processing software .
Proficient in the use of scheduling software .
Working knowledge of standard office equipment.
Ability to consistently demonstrate commitment to the mission and Organizational Code of Ethics, and adhere to the Compliance Program
About Mercy Home Health
Mercy Home Health is a member of Trinity Health At Home, a national home care, palliative care and hospice organization serving communities in nine states. We are is a comprehensive, trusted provider of home care and end-of-life care in the sacred place that people call home. A Catholic-based, non-profit organization, we serve patients and their loved ones with home care (skilled nursing, physical/occupational and speech therapy and medical social work), hospice and bereavement services. Our legacy continues with a pioneering, future-thinking care model. We blend clinical expertise with our exclusive Home Care Connect™ virtual care program to help patients achieve their health goals. We have energizing new vision and strategy. Join us and shape the future of healthcare!
Apply now!
www.trinity-health.org/careers
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
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