Scheduler Job at MercyOne Des Moines Medical Center
Overview
MercyOne Central Iowa operates four not-for-profit Catholic medical centers in Des Moines West Des Moines Newton and Centerville and two specialty hospitals – MercyOne Children’s Hospital in Des Moines and MercyOne Rehabilitation Hospital in Clive (965 beds total) – along with more than 20 additional facilities that house more than 50 primary care pediatric internal medicine and specialty clinics. Founded by the Sisters of Mercy in 1893 MercyOne Central Iowa has the longest continually operating hospital in Des Moines and is also one of the largest employers in the state with more than 7000 employees and a medical staff of more than 1000 physicians and allied health associates. MercyOne Central Iowa is a member of MercyOne which was founded in 1998 through a collaboration between CommonSpirit Health and Trinity Health – two of the country’s foremost not-for-profit Catholic health organizations. MercyOne has more than 20000 colleagues in Iowa and surrounding states.
Responsibilities
GENERAL SUMMARY :
Qualifications
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED :
MercyOne Central Iowa operates four not-for-profit Catholic medical centers in Des Moines West Des Moines Newton and Centerville and two specialty hospitals – MercyOne Children’s Hospital in Des Moines and MercyOne Rehabilitation Hospital in Clive (965 beds total) – along with more than 20 additional facilities that house more than 50 primary care pediatric internal medicine and specialty clinics. Founded by the Sisters of Mercy in 1893 MercyOne Central Iowa has the longest continually operating hospital in Des Moines and is also one of the largest employers in the state with more than 7000 employees and a medical staff of more than 1000 physicians and allied health associates. MercyOne Central Iowa is a member of MercyOne which was founded in 1998 through a collaboration between CommonSpirit Health and Trinity Health – two of the country’s foremost not-for-profit Catholic health organizations. MercyOne has more than 20000 colleagues in Iowa and surrounding states.
We offer the following benefits to support you and your family:
- Care@Work program supporting any child care, pet care, or adult dependent needs
- Employee Assistance Program (EAP) for you and your family
- Health/Dental/Vision Insurance
- Flexible spending accounts
- Voluntary Protection: Group Accident, Critical Illness, and Identity Theft
- Adoption Assistance
- Paid Time Off (PTO)
- Tuition Assistance for career growth and development
- Matching Retirement Programs
- Wellness Program
Responsibilities
GENERAL SUMMARY :
Schedules appointments, retrieves records, and provides office and general assistance to nurses, office staff, and physicians.
ESSENTIAL FUNCTIONS
:
- Locates and requests medical records and x-ray films needed for clinic appointments
- Schedules patient appointments in the clinic
- Schedules patient appointments for medical tests and exams in other clinics
- Schedules administration and miscellaneous appointments for the physicians
- Assembles patient information packets
- Monitors patient education materials and restocks items as needed
- Prepares thank you notes for gifts received in the clinic
- Organizes and files medical journals in the medical library
- Design and create miscellaneous clinic forms on the computer
- Assists nursing staff with cleaning patient care areas
- Must be a self-starter and able to work independently and make appropriate decisions within clinic guidelines
- Provider back-up coverage for Patient Liaison as needed
- Utilizes professional and tactful communications
- Maintains confidentiality at all times
- Participates in staff development activities and orientation as requested
- Promotes a teamwork atmosphere
Qualifications
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED :
- High school diploma or GED required
- One-year experience working on personal computers and/or mainframe terminal
- Successful completion of a medical terminology class preferred or previous experience and knowledge of medical terminology
- One-year experience in office setting, preferred medical office, or completion of medical secretarial program
- Previous experience in office telephone practice
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