SalesForce Help Desk Support Specialist Job at American National University
American National University Remote
$15 - $20 an hour
Salesforce Helpdesk
· Familiarity and working knowledge of AWS Connect and SalesForce.
· Helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
· Monitoring the indexes at regular intervals for better performance
· Experience in using SQL Server Profiler, SQL Server Agent, and Database Engine Tuning Advisor(DTA)
· Manage software support staff
· Provide user support
· Create logins for new users
Job Types: Full-time, Contract
Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
Experience:
- Linux: 1 year (Preferred)
- Salesforce: 1 year (Required)
Security clearance:
- Confidential (Preferred)
Work Location: Remote
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