Sales Support Specialist Job at Pacific Industrial Development
We are looking for a detail-oriented Sales Support Specialist to join our growing team in Ann Arbor, MI! You will provide support to our sales team and respond to customer queries. Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. We are seeking someone that is a self-starter, extremely organized, and able to prioritize tasks. We expect you to perform well in a team environment and have exceptional people skills. Ultimately, you should be able to contribute to creating and maintaining good relationships and ensuring smooth sales team operations.
Responsibilities
- Process customer purchase orders and all related customer documentation
- Exercise strong writing skills for internal reports
- Work closely with the purchasing and shipping departments on issues pertaining to customer accounts and inventory
- Manage databases and spreadsheets for Materials Requirements Planning (MRP)
- Key role in the customer experience and with outside sales team to build and maintain customer relationships
- Suggest sales and process improvements
Requirements
- BS degree in relevant field
- Proficient in Microsoft Office, especially Excel
- Strong attention to detail, organization and time management
- Prior customer-focused work experience
- Professional, with ability to multitask
What We Offer
- 100% Company-paid Medical, Dental, and Vision for you and your dependents
- Option to participate in 401(k) plan with safe harbor match
- Opportunity to learn and grow with a supportive team of innovators and thinkers!
PI201207699
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