Sales & Event Coordinator - Courtyard by Marriott & The Cadence Hotel Job at Rupal Hospitality
We are looking for a confident, upbeat and professional team member to support the sales process at our historic newly-renovated hotel in Niagara Falls, NY.
RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING
Ensure on-property group sales & event execution and provide administrative support for property General Manager.- Serve as primary point-of-contact for guests organizing and attending meetings and group events at property to ensure their end-to-end experience operates smoothly.
- Assist other employees to ensure proper coverage and prompt guest service (e.g., Front Desk, Restaurant).
- Support property billing efforts related to both event and non-event related activities (e.g., monitoring Accounts Payable and Accounts Receivables (APAR), direct bill applications).
- Collect, develop, and submit content to update property web sites on Marriott.com.
- Administrative duties, delegated at the discretion of property General Managers, may include monitoring and maintaining databases associated with finance, accounting, labor scheduling, sales, general property operations, and liaising with Regional Sales & Operations Office.
- This position will complete all tasks involved with event planning and detailing.
- Follow all company policies and procedures, ensure uniform and personal appearance is clean and professional
- Maintain confidentiality of proprietary information, and protect company assets.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Speak with others using clear and professional language
- Prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to guest concerns.
- Stand, sit, or walk for an extended period of time.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
- Perform other reasonable job duties as requested by property leaders.
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