JOB DESCRIPTION

If you have The UPS Store experience, please call the at the number below immediately! This does NOT include working at the UPS Hub or as a driver.

The UPS Store is the leader in retail Shipping, Document Solutions and Mailbox Services. We are the number one shipping provider in the world and one of the fastest growing Document Solutions providers for small businesses.

We are seeking experienced, enthusiastic, career-minded store Associates to join and grown with our team. If you have superior leadership skills, operational excellence and can increase sales and profitability while managing and/ or working with a dynamic sales team, this could be the position for you. If you have Graphic arts experience, it is a big plus!

RESPONSIBILITIES INCLUDE:

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned
• Able to learn and sell Print Products
• Work Saturday and Sundays
• May open and/or close the store and perform end-of-day accounting, etc.
• Takes ownership of customers’ packing, shipping, and/or print problems and offers viable solutions
• Understands and fulfills the needs of walk-in customers and telephone/email inquiries
• Answers phones courteously and provides accurate, detailed information
• Communicates effectively with customers
• Completes tasks independently in a quick turn environment
• Follows and understands quality guidelines
• Frequently multi-tasks while maintaining extreme attention to detail and high quality control
• Performs other duties as required

EXPERIENCE:

• 6 months – 2 years customer service and sales experience in a retail environment. Point of Sale (“POS”) and computer experience highly desirable.
• Knowledge of Adobe Creative Software or ability to learn new software highly desirable.

QUALIFICATIONS

• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 50+ pounds
• Have reliable transportation

Job Types: Full-time, Part-time, Seasonal, Temporary, Contract

Pay: $14.00 - $15.00 per hour

Benefits:

• Employee discount

Shift:

• 10 hour shift
• 12 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• No weekends
• Rotating weekends
• Weekend availability
• Weekends only

Ability to commute/relocate:

• Fort Lauderdale, FL 33312: Reliably commute or planning to relocate before starting work (Required)

Experience:

• UPS STORE: 1 year (Required)

Work Location: In person

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