If you are interested in applying for this position, please visit www.wisc.jobsand search for Job ID "8319" or " Safe At Home Victim Services Specialist". We DO NOT accept applications from sources other than www.wisc.jobs, including Indeed.com.

Job Title Safe At Home Victim Services Specialist

Job ID 8319

Location Madison

Full/Part Time Full-Time

Regular/Temporary Regular

Introduction

It is the mission of the Wisconsin Department of Justice (DOJ) to protect the public and ensure that justice is done. To continue to meet this mission, the principles of equity, inclusion, and employee well-being have become a foundation for all work performed at DOJ, on behalf of Wisconsinites.

The DOJ is committed to developing and supporting a workforce and culture that is rich in diversity and innovation. It is the department’s goal is to ensure that all DOJ employees are empowered to be authentic, claim belonging, and thrive. This is your opportunity to make and be the difference. Click here to learn more about DOJ.

In addition to working with a dynamic group of people, we offer amazing benefits, such as excellent health insurance, ample paid leave, flexible work schedules, and an employee assistance program that offers a variety of programs and resources to help promote wellness. Furthermore, employment within the state of Wisconsin provides job stability, work/life balance, and numerous intrinsic rewards from doing meaningful work.

Headquarters: This position is headquartered at the Risser Justice Center located at 17 West Main Street in Madison.

Application Deadline and Recruitment Contact: The deadline to apply for this job announcement is November 30, 2022, at 11:59pm. For any questions, please contact Pamela Fredrick, Human Resources Specialist.

Position Summary

Under the general supervision of the Director of Victim Service Programs, this position is responsible for the enrollment and certification of new participants into Safe at Home, Wisconsin’s address confidentiality program, by reviewing and verifying applications, assigning substitute addresses, creating participant authorization cards, creating new participant letters and instructional materials, and verifying program participation to state and local government entities. This position refers potential participants to appropriate designated Application Assistants for safety planning; contacts and counsels new participants regarding enrollment; communicates instructions about how to effectively use the assigned substitute address with all governmental and private entities; troubleshoots issues that arise with a participant’s use of the assigned address; creates and maintains internal files; and accurately documents and updates enrolled participant information.

In addition, this position receives daily written and telephonic communication from program participants with a variety of questions about their participation in the program, use of the assigned address, and safety planning concerns. This position responds to these inquiries within one to two business days with appropriate information, resources or referrals. Finally, this position is responsible for the overall logistics of the Safe at Home program including the daily processing, forwarding, and accounting of participant mail, monitoring postage usage and inventory of mail supplies, and maintaining a list of active
Application Assistants.

Salary Information

The Victim Services Specialist position is in pay schedule 12 and pay range 64. The starting pay will be between $27 and $30/hr. Pay for current or former state employees will follow the provisions found in the State of Wisconsin Compensation Plan. A 12-month probationary period may be required.

Job Details

Based on current funding, this project position is expected to end December 31, 2024. As a project employee, you will continue to receive all rights and privileges afforded to original probationary employees by state law, with the exception of tenure, transfer, reinstatement and layoff benefits.

The Department of Justice does not sponsor work visas at the time of hire or anytime during employment. All persons hired will be required to verify identity and eligibility to work in the United
States and complete the required Employment Eligibility Form I-9.

A background check, including fingerprints, will be completed on applicants prior to selection.

All state employees must report their COVID vaccination status, whether vaccinated or not and provide supporting documentation if vaccinated. Newly hired employees will be required to submit this information within their first two weeks of employment.

The State of Wisconsin continues to follow necessary health and safety protocols for COVID. Please visit Division of Personnel Management Coronavirus - COVID-19 (wi.gov) for the most up-to-date information. Guidance may be subject to change.

Qualifications

Minimally qualified applicants must have education, training and/or experience in the following:

• Communicating with clients and/or customers to address concerns over the phone, gather information, assess requestor needs, make referrals to appropriate resources, and/or provide direct advocacy.
• Working with victims in an advocacy or assistance role.
• Working with individuals who have experienced trauma related to crime victimization.

In addition to the minimum qualifications, a well-qualified applicant will have education, training, and/or experience in one or more of the following:

• Spanish language proficiency
• Hmong language proficiency
• Experience providing direct crime victim services within the criminal justice system
• Professional experience conducting safety planning or discussing safety strategies with crime victims

How To Apply

Apply online! To apply, visit wisc.jobd, click on “Apply for Job” to start the application process. Once logged in, click “Apply for Job” and follow the steps outlined in the application process. You will be required to submit a letter of qualifications and resume.

Each time you apply for a job; you should update and tailor your resume and letter of qualifications.
You should clearly describe your education, training, and experience related to the items listed in the
“Qualifications” section of the job announcement. These qualifications should be addressed in your resume and expanded upon in your letter of qualifications. This will allow a fuller assessment regarding your qualifications and those required for the job applying for.

Your resume should include the following:

• Your educational background including any course work that relates to the position in which you are applying.
• Your employment history, including experiences and/or duties and a summary of accomplishments and skills learned or used.
• Any training or experience, including volunteer work or internships, you have related specifically to the “Qualifications” section of the assessment.
• Spell out any acronyms and/or abbreviations the first time used.

Your letter of qualifications should include:

• Additional information regarding your past work experience, including volunteer work and internships, or coursework you have taken.
• Highlights of your most relevant skills and experiences as they related to the specific job you are applying for.
• Specific examples that clearly demonstrates your level of expertise.

What not to include in your resume or letter of qualifications:

Your application materials should not include any information that is not job-related, such as race, color, religion, sex, national origin, age, creed, disability, or genetic information. Further, do not include any self-identifying information such as photos, social security numbers, political affiliation, citizen status or conviction records.

Application materials will be evaluated, and the most qualified applicants will be invited to participate in the next step of the process. References will be requested from top candidates once interviews have taken place.

NOTE: Current/former State employees interested in a permissive transfer, demotion or reinstatement consideration must also apply.

The State of Wisconsin is an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce. Veterans, women, people of color, LGBTQIA+, and people with disabilities are encouraged to apply. We provide reasonable accommodations to qualified applicants and employees with disabilities.

We appreciate the time and effort it takes to apply for positions. If any questions arise, please contact Pamela Fredrick, Human Resources Specialist.

Deadline to Apply

The deadline to apply for this job announcement is November 30, 2022, at 11:59 PM.

Job Type: Full-time

Pay: $27.00 - $30.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Madison, WI 53703: Reliably commute or planning to relocate before starting work (Required)

Language:

• Bilingual (Preferred)

License/Certification:

• Driver's License (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: One location

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