Who We Are:

Reformation is a mission based company that is fast-growing and is redefining fashion. We make killer clothes that don’t kill the environment and want our garments’ impact on the planet to be as low as possible. After all, there’s nothing less sexy than leaving a big nasty mess.

Sales Associate:

No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Associate will execute all efforts required to achieve individual sales goals.

Reporting to the Store Manager, essential responsibilities include but are not limited to:

Who We Are:

• Consistently meet and exceed sales goals.

• Assist in clientele generation through customer engagement.

• Contribute to an in-store experience for customers that both surprises and delights them.

• Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.

• Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.

• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.

• Understand the need for consistent inventory accuracy and controls in store.

• Contribute to Loss Prevention in all areas of the business.

• Uphold time and attendance policy.

• Ensure the selling floor reflects the brand and concept standards at all times.

• Share your deep knowledge about our product with genuine enthusiasm.

• Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.

• Help ensure that the store environment is inspiring and our product is easily accessible.

• Understand the core values and culture of Reformation and reflect these in all efforts.

• Maintain and uphold a professional, healthy, and productive work environment.

What you’ll bring:

• Experience working with a sales or retail organization and/or operationally intensive business.

• Ability to work in a fast-paced setting.

• Strong interpersonal skills and the ability to interact effectively with diverse personalities

• Driven approach to take on new challenges with the self-motivation for your work and career

Part Time, Hourly

• Available to work a minimum of 20 hours per week

• Available to work a minimum of 3 days per week, weekends included

• Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

• References required

To Apply:

Please submit your resume.

Reformation requires all employees to be fully vaccinated for COVID-19 prior to starting work. Reformation is an equal opportunity employer, and will consider requests for exemption from this policy as a reasonable accommodation where it can do so absent undue hardship, consistent with federal, state, and local law.

The Reformation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or protected veteran status

Job Type: Part-time

Benefits:

• Employee discount
• Flexible schedule

Weekly day range:

• Monday to Friday
• Weekend availability

COVID-19 considerations:
Reformation requires all employees to be fully vaccinated for COVID-19 prior to starting work. Reformation is an equal opportunity employer, and will consider requests for exemption from this policy as a reasonable accommodation.

Work Location: One location

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