Resolution Specialist I - Health and Wellness (FT) Job at Wal-mart - Sam'sClub.
Resolution Specialist I, Health and Wellness - Carrollton, TX (Not Remote)
Walmart is hiring - Resolution Specialists for our Carrollton, TX location.
What you'll do:
Walmart is hiring - Resolution Specialists for our Carrollton, TX location.
What you'll do:
- In this role, the candidate responds to a wide range of (customer calls) in a fast-paced call center environment and correspondence regarding third-party coverage to ensure that patient accounts reflect accurate information, schedule appointments, offering price estimates and general questions.
- Making outbound calls to complete pre-registration, confirmation of appointments, and rescheduling of appointments will perform special projects supporting our healthcare centers.
Minimum Qualifications:
- One - Two years of customer service experience in a fast-paced customer service environment.
- Ability to be patient, and empathetic and have great listening skills as you will be registering & scheduling patients for their healthcare needs across multiple service lines.
- Critical thinking: the ability to work independently and be highly result-oriented.
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