Regional Manager Job at Primo Water Corporation
Overview:
At Primo Water, we are committed to empowering associates to live our shared values and provide opportunities for our associates to grow and celebrate being part of a winning team. Our comprehensive benefits package empowers you to maximize your money, live a healthy life, and grow personally and professionally. We call it the Primo Life Advantage! We offer Medical, Prescription Drug, Dental, Vision, Life Insurance, Income Protection, Vacation, Holidays, and Sick Time.
Qualifications:
At Primo Water Corporation, we believe in creating healthier lives, healthier communities, and a healthier planet-that's the One Primo Way. Our associates have created a rich and proud legacy that goes back well over 100 years, and today, we are a global team across 21 countries. We believe investing in our associates is vital-we are empowering our teams to embrace diversity of thought, solve problems faster, and create innovative solutions that meet our customers' needs now and into the future. We are One Primo Team unified by a common purpose: Inspiring healthier lives through Water Your Way.
Primo invests in the whole person so that you can build your future along with ours. We are looking for qualified candidates ready to make a splash and dive headfirst into our One Primo Team!
At Primo Water, we are committed to empowering associates to live our shared values and provide opportunities for our associates to grow and celebrate being part of a winning team. Our comprehensive benefits package empowers you to maximize your money, live a healthy life, and grow personally and professionally. We call it the Primo Life Advantage! We offer Medical, Prescription Drug, Dental, Vision, Life Insurance, Income Protection, Vacation, Holidays, and Sick Time.
We also provide support to help you continue to prepare for retirement with our 401(k) Savings Plan, employer contributions to Health Savings Accounts & the opportunity to purchase Primo Water stock at a discounted price through our Employee Stock Purchase Program.
The Region Manager of Home and Office Delivery will provide leadership to a team of District Operations Managers and Warehouse Managers responsible for the delivery of bottled water, coffee, and tea to our residential and commercial customers. The Region Manager will establish a high-performance culture that attracts, retains and develops associates with the common purpose of safety, customer service, and sales following Primo Water North America's standard practices. The Region Manager will be directly responsible for the route delivery and warehousing functions in their geography and will be comfortable collaborating with cross-functional partners to drive business results while managing their financial outcomes.- Establish a customer centric culture by demanding urgency and process execution in real-time service oversight, flawless recovery, and daily coaching of Route Sales Representatives
- Champion safety culture by actively leading Primo Water North America's Core Safety Principals
- Lead the adherence to PWNA's standards for all branch processes related to customer service, order delivery, route loading, facility and inventory management
- Support the personal and professional development of leadership direct reports through performance objectives and coaching
- Responsible for maintaining staffing levels within Region through talent acquisition, development, and retention
- Conduct one-on-one meetings with Operations/Warehouse Managers and establish corrective plans as needed
- Develop cross-functional partnerships with Production, Supply Chain, Fleet, Sales and Customer Care to drive results
- Drive Net Promoter Score within market through communication, training, and employee engagement
- Implement employee and leadership development programs, training initiatives, evaluation programs, and cultural/engagement programs.
- Inspire revenue growth through active sales leadership (upselling and new customer acquisitions)
- Share best practices with peer team and leaders to drive productivity improvements and realize cost reductions
- P & L oversight and accountability
- Serve as key catalyst of change by actively leading direct reports through transformational business initiatives
Qualifications:
BA/ BS Degree strongly preferred- Experience successfully managing multiple facilities and large teams (e.g. 20+ people) of service, operations, or warehouse employees required
- Passion for working safely and demanding safe work behaviors from direct reports
- Open-minded to change and capable of leading a team through resistance
- Ability to effectively manage, develop and train direct reports to support the company vision, goals and objectives
- Excellent written, verbal communication, and interpersonal skills
- Strong knowledge of financials, financial analysis and Profit & Loss statements
- Experience managing and anticipating business challenges and changes
- Ability to listen and respond to information effectively and influence decision makers
- Proven ability to develop leadership bench
- Strong sales techniques, communications, negotiation and customer service skills
- Ability to be innovative and creative
- Strong technical ability and knowledge of Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook
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