About SERVPRO

For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,000+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share in common, and the collaborative spirit we bring to the work we pursue together. SERVPRO HQ has been recognized by The Tennessean as a Top Workplace for the 4th consecutive year.

What we offer

• Excellent health benefits plan, which includes medical, vision and dental options
• 401(k) with company match
• Company profit sharing plan
• Generous vacation, paid time-off and paid holidays
• Paid parental leave
• 2 free on-site fitness rooms
• Employee Assistance Program
• Employee Resource Groups
• Personal and professional development programs

Job Summary

The Regional Account Manager will be accountable for regional marketing efforts via commercial accounts prospecting, negotiating, and closing agreements/contracts, program implementation, reporting and strategic account management to grow the business. The Regional Accounts Manager will work with designated franchise owners, regional commercial prospects and national commercial clients to build, grow and maintain long-term, profitable relationships within the key commercial account vertical markets and select downtown markets.

You will

• Target account execution using business development process
• Conference with targeted contract and bulletin clients for national or regional contacts within assigned region.
• Assist with program implementation for all new commercial clients within designated region.
• Assist and train local franchise personnel within region.
• Communicate results and activities, reviewing the marketing progress of each regions area (i.e. annual report, state of the regions).
• Define and execute a written action plan (regional quarterly plan) including target accounts, client recall, new program implementation, and franchise communication tactics
• Follow objective-to-objective selling process
• Contact record management (CRM) data and contact entries.
• Present progress and clarify the vision of Commercial Accounts at franchise area meetings.
• Commercial Accounts Coordinator relationship development.
• National/regional trade show participation.

You have

• Minimum five years seasoned relationship-based sales/marketing experience required and claims management and/or commercial sales experience a plus.
• National or regional level and high dollar sales.
• Strong presentation skills.
• Communications skills.
• Microsoft Office and Salesforce CRM proficiency.
• Strong customer service skills.
• Managing long sales cycle campaigns.
• Closing.
• Relationship building.
• Bachelor’s Degree (Marketing and/or Related Degree).
• Candidates must reside in market (preferably California in Los Angeles, Sacramento, or Bay Area, or Pacific Northwest)
• Ability to travel extensively by automobile and/or airplane, must have valid driver’s license.

SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.