ROYAL FALMOUTH NURSING AND REHABILITATION IS

HIRING A RECEPTIONIST

ABOUT US:

Royal Health Group is a family-owned business dedicated to providing the highest standards of personal care for our residents in our nursing homes. We seek to innovate and expand our services to ensure we meet the evolving needs of those in our care.

RESPONSIBILITIES:

Greet visitors. Direct to appropriate office and/or resident room.

Responsible for greeting visitors and guests to our facility, including maintaining the Visitor's Log and checking in vendors and providers.

Receive and follow reception schedule/instructions from supervisor as outlined in our established policies and procedures.

Answer telephone, determine nature of call, and direct caller to appropriate individual or department.

Receive requests from within the facility and locate using a paging system.

Maintain a current file/listing of residents by name and room number, emergency phone members of on-call personnel, department extensions, key personnel, etc.

Maintain a current listing of critical residents and/or residents who may not receive phone calls due to their condition. (May refer such calls to Nurse Supervisor/Charge Nurse.)

Ensure guests/visitors abide by existing rules and refuse admission to persons as directed.

Assist with administrative duties as directed. (Includes typing, filing, posting accounts, etc.)

Receive, sort, and distribute mail as directed.

QUALIFICATIONS:

Excellent interpersonal skills

Detailed oriented with excellent follow up skills

Ability to multi-task and work in a fast-paced environment

Knowledge of office equipment (Computer, Fax, Copy Machine, Multi Line Phone, etc.)

Comfortability with Microsoft Office Applications

Ability to learn new software programs

**Salary is commensurate with experience**

OUR BENEFITS INCLUDE:

Get Paid Weekly!

Insurance on Day 1 of employment!

Insurance: Medical, Vision, Dental, and Pet Insurance!

401(k) AND Employer-Sponsored Life Insurance

Generous Vacation, Sick, and Holiday Pay

Early Access to Earned Wages through PayActiv

Tuition Reimbursement – we want to assist in your success!

Discount Programs (including Verizon Wireless, Sprint, AT&T)

EAP (Employee Assistance Program – because we all need someone to talk to :)

Apply today!

IMPORTANT: The state of Massachusetts has mandated that all active employees working in Skilled Nursing Facilities in the state must have the COVID-19 vaccine. If you are unvaccinated, we offer on-site vaccinations at our facilities. (Some employees may be exempt from this mandate.)

We are proud to be an equal opportunity workplace and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other status protected under applicable law.

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