Receptionist - Child Care & Development Fund Job at Firefly Children and Family Alliance
Are you looking to change youth lives?
At Firefly Children & Family Alliance you can make a difference.
We value our employees and provide a positive, fulfilling culture which allows new employees to make a difference in the lives of youth. Employment at Firefly Children & Family Alliance comes with a benefit program that includes a student loan repayment, tuition reimbursement, medical, dental, and health insurance and PTO and paid holidays.
You will assist low-income families in maintaining childcare vouchers and assistance to allow families to work or attend training programs.
Responsibilities:
Data Management and Tracking (20%)
- Ensure paperwork drop off log is completed for each client
- Ensure all guests sign in upon entry to the building as well as for appointments
- Accurately track agency vehicle usage
- Provide donation forms for individuals providing in kind goods
Provide Internal and External Customer Service (70%)
- Direct telephone inquiries to the correct part
- Screen walk-in guests and notify proper staff
- Answer questions and provide information and documentation as necessary for various agency programs
General Clerical and Admin (10%)
- Photocopying, faxing, filing, emailing
- Support office manager as needed
Requirements:
- High School Diploma or equivalent
- Experience with Microsoft Word, Excel, and Outlook
- Telephone experience in answering multiple incoming lines.
- Clerical experience.
- Knowledge of Computer and office equipment
- Acquire Knowledge of agencies programs.
- Ability to work with a team when applicable.
- Ability to respond appropriately to cultural differences among staff, clients and visitors.
At Firefly Children and Family Alliance, we are committed to advancing diversity, equity, and inclusion. Therefore, we encourage persons who represent the diverse identities and lived experiences of the clients and communities we serve to apply.
Equal Employment Opportunity:
Firefly Children & Family Alliance does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity, and disability.
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