Quality Analyst Job at Pathward, N.A.
We are a hybrid, remote-office company dedicated to growing our talent anywhere!
We have onsite locations in: Sioux Falls, SD, Scottsdale, AZ, Troy, MI, Franklin, TN, Dallas, TX
At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.
We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.
About the Role:
Quality Review Analyst will perform upfront reviews to ensure portfolios are complying with established bank policies and procedures. This position will also lead and participate in non-targeted and targeted data quality reviews.
What You Will Do:
- Responsible for the ongoing upfront quality review of applicable loan documents/files/transactions to ensure adherence to established bank policies and procedures.
- Applies subject matter knowledge to review and determine trends, patterns, non-compliance issues and weaknesses in bank policies and procedures.
- Identifies potential non-compliance issues, problem areas and trends by describing facts and circumstances and provide findings in a timely manner.
- Upon direction of the Director, Strategic Operations, prepares reports, related analyses and drafts recommendations to assist management of the various business units to:
- ensure on-going compliance
- improve internal controls
- minimize unnecessary losses
- identify staff training needs
- Reviews identified management information reports (exception reports)
- Utilizes the bank's application core system reports and queries to expedite the comparison of document information reviews wherever possible.
- Performs other special duties/projects as assigned.
- Responds promptly, solicits feedback for improvement and responds to requests for service and assistance.
- Maintains an awareness of timetables and deadlines. Attentive to details and keeps others informed of progress on assigned tasks.
- Demonstrates effective judgment within area of responsibility. Collects and uses information relevant to work related problems.
- Investigates issues before making decisions. Sorts through information to identify relevant or important details. Recognizes critical issues beyond the scope of own authority and brings these to other's attention.
- Other duties as assigned.
What You Will Need:
- Strong communication skills (oral and written), displays professional demeanor and ability to work independently.
- Bachelor's degree or equivalent as well as 2+ years of job related experience and/or training or equivalent combination of education and experience in bank policies/procedures.
- Ability to evaluate information against a set of standards and verify that it is correct.
- Ability to compile and summarize findings found during a review into a report format.
- Proficiency with Microsoft Office suite, including advanced Excel skills.
The responsibilities listed above are not all inclusive and may be changed at any time.
#LI-Remote
Don't have everything listed under qualifications? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single condition. At Pathward, we are dedicated to building a diverse and inclusive culture of belonging, so if you're excited about this role but your experiences don't match exactly to everything in the posting we encourage you to apply anyway. You may be just the right candidate for this or other Pathward roles.
Who we are:
Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.
We are committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other class protected by federal, state and local laws.
Please click here to learn more about our benefits and review information about our Privacy Policy, Affirmative Action Plan and other notices. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. For assistance completing an application, please contact a Pathward People & Culture Representative by emailing – careers@pathward.com
Please click here to view Pathward's Applicant Privacy Notice.
Please Note :
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