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Public Safety Officer Job at City of El Paso, TX

City of El Paso, TX El Paso, TX

$48,120 - $76,190 a year
Requirements

MOS Code: 165 (Navy), 35P1 (Air Force), 46A (Army)

Education and Experience: A Bachelor's degree or higher in business administration, marketing, public relations, journalism, communications, social/behavioral science or related field, and three (3) years professional public information, marketing or customer relations program experience.

Licenses and Certificates: Texas Class "C" Driver's License or equivalent from another state.

General Purpose

Under general direction, establish, maintain, and promote a positive department image through development and implementation of a Public Information Program for assigned department.

Typical Duties

Plan, develop and implement public information and community outreach programs for the assigned department. Involves: Work with executive staff to develop and implement policies and strategies related to internal and external communications, public relations, marketing, community relations, and public information. Administer a community survey program to continually monitor and identify issues, problems, and progress made with the general public. Supervise and direct the activities of the media relations and detail and manage effective relationships with all news media. Write management reports from analysis of research or investigation. Represent the department in various dealings with the public or other agencies. Communicate with and advises other departmental staff on service requests, problems, or issues related to area of responsibility. Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.

Manage and respond to news media and customer inquiries, comments and complaints. Involves: Act as department spokesperson. Serve as liaison between department staff and the media. Coordinate media coverage of special events. Provide requested information as appropriate and in accordance with Freedom of Information protocols. Research, resolve and respond to customer complaints. Serve as spokesperson for department in cooperation with department head. Prepare and deliver presentations to a variety of groups. Coordinate department events such as promotions. Develop and manage a department speakers bureau to provide knowledgeable speakers to interested community groups.

Compose, develop and distribute public announcements. Involves: Prepare and distribute news releases, brochures and other promotional materials. Compose radio and television presentations. Respond to public complaints. Oversee the design and layout of in-house and outsourced promotional, instructional and advertising materials, including graphics and signage. Develop website material. Write speeches, special reports and letters. Organize and maintain archives and reference materials. Supervise and direct the activities of the public information staff and video services unit, including the production of videos and written and visual material.

Supervise assigned personnel and manage outreach budget. Involves: Schedule, assign, set standards for and review work. Appraise employee performance. Provide for training and development. Enforce personnel rules and regulations and work behavior standards firmly and impartially. Prepare operating budget and exercises management control over expenditures. Develop bid specification criteria for contract programs.

General Information



Note: This is an unclassified contract position.

Note: Candidate may be subject to regular callback after scheduled work hours.

Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received.

Note: Applicants with a foreign degree must have all relevant documents translated and evaluated by a College, University, or Credentials Evaluations Services Department prior to submitting them to the Human Resources Department.

A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete.

To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position.

Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position.




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