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Our Business

Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong financial performance for over 95 years. Focused on exceptional employee and customer experience, we are frequently recognized for awards and honors, including being named to Forbes’ 2021 Best Workplaces in Financial Services and Insurance list.

Our Culture

We genuinely care about each other, our customers, and the communities in which we operate. Our leaders actively champion career development and invite us to voice unique ideas and diverse perspectives. If that sounds appealing, we think you would feel inspired on our team to achieve and be rewarded for extraordinary results.

Selective Insurance is looking for a remote Property Claims Specialist. The ideal candidate must reside in the Southern Indiana/Indianapolis/Louisville, KY area.

In this role, you will deliver superior service and exceptional quality while balancing customer expectations with sincerity and respect. You will manage the process from end to end by investigating property and inland marine claims (generally with dollar exposures of $10,000 to $100,000), reviewing applicable coverage, selecting and utilizing experts as needed, obtaining appropriate claim documentation, estimating property damages, establishing appropriate reserves, and determining an accurate settlement within the prescribed authority and standards of performance. This is a remote position.

Job Responsibilities:

• Fast-paced field environment with frequent face-to-face, customer interaction
• Ability to traverse ladders, roofs, crawl spaces, and damaged property
• Typically inspects multiple losses per day requiring car travel between locations
• Evaluates and settles property-related damages (primarily) between $10,000 and $100,000 (aggregate); occasionally handles losses that exceed $100,000 in aggregate claim value
• Handles typical Business Income losses
• Acts as initial responder for catastrophic claim events within the various regions; this may require significant travel time
• Responsible for all coverage determinations, negotiations, reserving and settlement within established authority
• Responds to all legal, regulatory or appeals situations or requests
• All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.

Job Qualifications:

• Must have the ability to travel as needed
• Have knowledge of and proficiency in standard business and claim-specific computer software programs and the ability to keyboard in an efficient and productive manner
• College degree preferred
• Prefer 5 years property claims experience, thorough knowledge of Commercial and Personal Lines coverages, and computer-based damage estimating
• Must possess certification(s) identified as acceptable in Selective’s Claims Certification Policy or willingness to achieve certification
• Must maintain appropriate Claims Adjuster Licenses per state requirements

Additional Skills, Experience and Aptitude:

• Excellent written and verbal communication skills
• Good problem-solving, organizational, and interpersonal skills
• Must be a strong team player
• Proactively seeks appropriate resolution of claims

Salary range: $68,200 - $112,400. The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include the candidate's qualifications and experience.

Selective is an Equal Employment Opportunity employer. That means we respect and value every individual’s unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences – and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.

Selective maintains a drug-free workplace.

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