Program Manager Job at CEF Solutions Inc
ABOUT THE COMPANY AND ROLE:
CEF Solutions Inc. provides Consulting Services and Business Process Outsourcing (BPO) services specialized in BPO operations, operations management, and process engineering/ innovation to clients in the customer services industry. We service some of the largest multinational companies in the world and are expanding quickly by delivering an unmatched end-to-end client experience.
We are seeking for a team-oriented and well-organized professional individual to work as a Program / Business Manager to support various tasks for Samsung Electronics America (SEA). Our ideal candidate must have exceptional project management skills, and business and executive reporting and documenting skills. This position is hired as a contractor by CEF, but will be working directly with Client specialists. We offer unparalleled benefit packages including medical (PPO plan), dental, vision, life insurance from top-tier insurance providers.
ABOUT THE CLIENT - Samsung Electronics America (SEA):
For decades, SEA has been leading the charge on innovation. SEA believes that technology can, and should, make the world a better place, so SEA creates new possibilities for people everywhere, push the limits of what’s possible, and constantly innovate.
SEA takes pride in the creativity and diversity of talented people – they are at the forefront of everything. Their skillset and mindset drive SEA continued success. SEA aims to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, SEA is building a better tomorrow for customers, partners, and communities.
RESPONSIBILITIES:
Identify overall project scope and objectives including budgeting, and resource planning- Develop detailed project plans and ensure the project progresses within the desired scope, schedule, and budget
- Coordinate with various stakeholders, internal/external parties involved in the project
- Make necessary adjustments to project plans
- Prepare necessary data points and create presentations for executive-level audience
- Work with various stakeholders to analyze business related issues and make recommendations for improvements
- Develop and assess implementation strategies and methods
- Understand concepts/standards, regulations, strategies, and operating standards
- Make decisions regarding own work approach/priorities, and follow directions
- Perform any other relevant duties as assigned
QUALIFICATIONS REQUIRED:
Bachelor's degree in any related field- Minimum 7 years of experience as a Project Manager, Program Manager, Business Manager, and/or any relevant role
- Comprehensive knowledge of process engineering, innovation, and analytics
- High Proficiency in Microsoft Office Applications, especially in PowerPoint and Excel
o
PowerPoint skills are of highest importance
- Excellent organizational and documentation skills
- Experience in creating various business and executive reporting documentations
- Passionate about leading and working in a team
- Prior experience managing a group
- Strong communication and interpersonal skills
- Solid multitasking skills and attention to details
- Proven ability to complete projects according to outlined scope, budget, and timeline
- Be self-motivated and have a positive attitude
- Ability to be persuasive and make impactful presentations
QUALIFICATIONS PREFERRED:
Advanced understanding of various database systems- Professional certification—including PMP/PRINCE II
OTHER QUALIFICATIONS:
Eligible to work in the U.S. without any restrictions- Eligible to travel without any restrictions
- Pass a background / drug test
WORK HOURS, COMPENSATION, CONDITIONS:
Work Hours: Monday to Friday, 9:00 AM to 6:00 PM US Eastern Time- Work Location: Onsite - Ridgefield Park, NJ
- Salary: To be determined based on the experience & qualification
- Competitive Benefits Packages:
o Medical (Health) Insurance
o Dental & Vision Insurance
o Life Insurance (Employee only)
o Paid Time Off Days
- 6 months contract with possibility of extension
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