Job Purpose: “To turn emotions into memories”, by producing “production-ready” art, as requested by customers, that meets or exceeds their expectations. To produce accurate subsurface files in a manner that meets or beats deadlines.

Job Duties and Responsibilities- The Subsurface Artist will be successful by fulfilling the following job responsibilities competencies and values.

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Prepare “Production-ready” art, as requested by customers which meets or exceeds their expectations*

• Utilize 3d Studio Max, Adobe Illustrator and Photoshop to adjust customer supplied artwork to fit within established art specifications
• Used Illustrator, Photoshop, 3d Studio Max and Vitro RIP software to accurately create production-ready clouds to be used in the next stage of production Balance customer needs and production limitations in adjusting and creating artwork, ideas, and concepts
• Balance customer needs and production limitations in adjusting and creating artwork, ideas and concepts
• Use Adobe software to produce high-quality, accurately colored artwork for our color production processes, (Sublimation, Illumachrome, Illumachrome Splash, Virtual Samples)
• Use Vitro Software to produce high-quality laser-ready artwork

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Support the Crystal D *“Incredible Customer Experience” (ICE) program

• Anticipate the artistic and creative needs of customers’ projects and orders that will enhance the customer experience
• Be timely in responding to customer questions and reservations about necessary adjustments to customer artwork, ideas, and concepts
• Communicate with Sales and Customer Service to provide artwork quotes and information for pre-order projects
• Provide and facilitate the sharing of feedback between team members to determine ways of improving the customer experience
• Provide creative and viable solutions to any art-related problems that may arise

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Collaborate with other Crystal D team members in the development of custom products and marketing projects.*

• Proactively communicate any and all artistic possibilities and limitations regarding custom products and customer art during development
• Contribute creative & accurate artwork for use in our catalog and other marketing projects

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Performs other work as assigned*

• Proactively anticipate the workload of other Subsurface team members, and assist them to ensure all subsurface department responsibilities are met, on a daily basis
• Maintain a process of continuous improvement in all subsurface department practices and procedures
• Follow all Crystal D safety guidelines and practices
• Perform other work as assigned without compromising existing responsibilities

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Direction and oversight of others: None*

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Qualification and Skill Requirements*

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Prior Experience*:
This position requires more than 1 year of experience in a graphic design or production artist position.

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Knowledge Requirements*
To be effective, this position requires specific knowledge of desk-top publishing and graphic design, as well as 3D modeling and 3D printing. Knowledge is normally acquired through college, vocational, or technical school training, resulting in an Associates Degree or equivalent.

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Licenses and Certifications: *None

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Certifications or required class attendance: *None

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Work Demands - In-office only*
This position requires moderate work hours beyond the normal workday, based on the demands of the business cycle, customer volume of business, and specific sales efforts underway. It has a high demand for tight deadlines and immediacy in providing solutions and answers. This position entails work of a highly seasonal or cyclical nature. It contains work of a very precise nature. It requires a high level of concentration over an extended period of time. This position will experience moderate interruption in work flow. Travel is not required.

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Physical Demands*
This position requires:

• Occasionally (up to 2 hours per day) bending, pushing, pulling, climbing stairs, reaching, lifting and grasping of product weighing 50 or more pounds
• Occasionally (up to 2 hours per day) standing and walking
• Continuous (up to 8 hours per day) sitting, talking, and repetitive motion, hand/wrist movement (keyboarding)
• Sensory requirements: Good eyesight, normal hearing, ability to speak clearly and to be understood in the English language

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Working Conditions*

• Indoors in an office environment

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Work Schedule*
This position usually works for eight (8) hours during the period of 7:00 am to 7:00 pm. However, hours of work are flexible and will fluctuate based on the needs of the business and the customers. The job may require 5-15 hours per week of work beyond the normal work schedule depending on work demands. The work hours can vary depending on customer requirements.

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Technical Skills*

• Has extensive knowledge and experience in working with Adobe Illustrator, Photoshop, 3DS Max.
• Has a “working” knowledge of personal computer operation.
• Has a “working” knowledge of current Microsoft Windows, Outlook, Excel and Word.
• Uses processes and technology to improve the quality and efficiency of service or production; follows processes well, applies training effectively.
• Can maintain and grow technical knowledge and expertise. Can be accurate, precise and pay attention to detail.
• Can read and write at a high school level.
• Understands and can do basic math.

Salary

• $18 - $21 an hour

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Core Competencies – Corporate Values*

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“I do what I say I will do”*

• Living with integrity
• Playing to win – the right way – with moral soundness
• Making the tough decisions that align with our Purpose and Values
• Admitting my mistakes and fixing them
• Speaking the truth
• Fulfilling my obligations
• Being reliable, dependable, and trustworthy to all our stakeholders

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“I have the unyielding persistence to improve”*

• Keeping quality top of mind
• Continually pursuing excellence
• Being fast, simple, and lean
• Avoiding waste
• Encouraging purposeful change
• Sweating the details
• Being an expert at my work
• Being innovative
• Being curious; asking, “How can we do better?”

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“I treat others the way I want to be treated”*

• Respecting the people I interact with
• Knowing that respect must be earned, not given
• Communicating openly and directly with a purpose
• Genuinely taking interest in other’s viewpoints
• Knowing that hearing is not listening
• Being open, approachable, and accessible
• Owning my actions, not blaming others
• Knowing the faster I respond, the more important others feel; Velocity=Relevance™
• Being sincere, considerate, and polite

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“I am committed to the ongoing viability of the company”

• Being dedicated to my role
• Promising to work to the best of my abilities
• Promising to act in the best interest of our company
• Promising to be a good steward of company resources
• Promising to maximize my efforts to assure that our company will be profitable

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“I have the burning desire to achieve in all I do”*

• Putting passion into everything I do
• Never giving up; never quitting
• Always pursuing a positive solution
• Doing my best – nothing less will do
• Always moving forward
• Taking pride in all I do
• Approaching challenges with “no box” in mind

Receipt of the description above does not imply nor create a promise of employment, nor an employment contract of any kind, and that my employment is at-will.

This above job description is representative of the duties and responsibilities of the position but may not be inclusive of every aspect of the position.

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Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement

Schedule:

• 8 hour shift

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