Job Title: Product Specialist

Location: Rotate between two locations at 2316 Cherokee Street, St. Louis, MO 63118 & 6166 Delmar Blvd, St. Louis, MO 63112

Base Pay: $18.75 / Hour (32 hour work week for full timers)

Employee Type: Full-Time Non-Exempt

Required Degree: High school

Manage Others: No

Job Description

The Product Specialist works to ensure excellent customer service, provide effective patient consultations and ensures the distribution of quality products to our customers.  This position assesses the individual needs of the customers, provides superior product knowledge and conducts sales transactions efficiently and accurately.  This position reports to the Assistant General Manager.

Duties and Responsibilities:

• Provide excellent service for all customers

• Assess individual customer needs by asking questions regarding their medical conditions and symptoms, carefully listening to their individual responses, and further clarifying as needed to determine the type of alternative care that may be appropriate

• Understand HIPPA compliance and keep all customer information confidential

• Process individual transactions with accuracy

• Participate in continuous training on medical conditions and new products being carried   by the dispensary

• Communicate with sensitivity and respect for customers, staff and visitors

• Perform opening and closing procedures as directed

• Ensure departmental and dispensary compliance to state and local law.

• Ensure accuracy of assigned cash register

• Prevent the diversion of medical cannabis to anyone other than authorized patients

• Have complete knowledge of the seed-to-sale software and adhere to individual purchase limit

• Communicate regularly with the Assistant GM or GM to satisfy department needs and patient feedback

• Maintain overall appearance, organization and cleanliness of the dispensary and your assigned work area

• Attend daily pre-opening meetings

• Assist in the inventory process as requested

• Be an ambassador for the company while at work

• Perform other duties as assigned by the GM

• Have the ability to obtain a dispensing organization ID card issued by the DHSS;

• Ability to pass a background check free of felonies

• Minimum age requirement 21 years

Qualifications and Education:

• Some college education, and or several years work experience is a plus

• Prior experience working at a dispensary or cannabis company is a plus

• Prior experience working in a high-volume retail establishment

• Prior experience working with medical patients

Job Type: Full-time

Pay: $18.75 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• St. Louis, MO 63118: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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