Processing Assistant Job at Orange Tree Employment Screening
Job Title: Processing Assistant
Department/Group: Processing - Operations
Location: Mason City, IA
Level: Entry-Level
Job Category: Non-Supervisory
Reports To: Operations Manager
Travel Required: 0%
Position Type: Full-Time
Job Description
Role and Responsibilities
This position is responsible for processing applications
and reviewing services completed by partners and vendors for quality
assurance. This position also reviews driving records and professional
license verifications.
- Review applications for missing information
been added within the scope of the client’s request.
- Perform quality review on services performed
the results are clear and accurate.
- Process data point responses received from
- Maintain turnaround goals, including
- Other duties as assigned.
Qualifications and Education Requirements
Associates Degree or 2 years of similar work experience
requested. Experience in the background screening process preferred.
Experience in customer service preferred.
Preferred Skills
- Understanding of quality and the importance it
- Strong investigative and problem-solving
- Ability to document information accurately and
- Ability to multi-task and have strong time
- Strong oral and written communication skills
- Capable of maintaining confidentiality in all
- Ability to effectively maintain a partnership
- Ability to follow instructions in a fast-paced
Work Environment and physical demands
This position requires the employee to work in-office, at
a desk for extended periods of time. The employee is regularly required to
communicate in person and on the telephone. The employee is frequently
required to use hands and fingers to operate a computer keyboard, mouse, and
other office equipment. This position infrequently lifts, carries, or
otherwise moves objects weighing up to 25 pounds.
Duties and responsibilities, as required by business
necessity may be added, deleted, or changed at any time at the discretion of
management, formally or informally, either verbally or in writing. Scheduling
and shift assignments and work location may be changed at any time, as
required by business necessity.
I have read and understand the responsibilities of the
position. After training, I would be able to perform all essential job
functions, with or without reasonability accommodation.
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