Process Lead, ICQA Inventory and Canister Management Job at PillPack, LLC
- Not on a performance/attendance warning per Amazon Pharmacy policies
- Must be an Amazon Pharmacy employee for 6 months or greater
- Must be a Certified Pharmacy Technician (PTCB or NHA)
- Prefer previous training and experience in inventory control, quality assurance and inventory management
The Process Lead (PL) role will lead an assigned team through the daily activities in the Amazon Pharmacy Fulfillment Center (FC) to ensure smooth operations and efficient completion of projects. The PL is responsible for working with the Area Manager to maintain shift productivity, quality, and safety, in addition to providing support to the Pharmacy Technicians. The Process Lead will serve as a direct link between the Area Manager and the Pharmacy Associates.
Key job responsibilities
- Supports Area Manager to plan work priorities, obtain necessary supplies, and lead Pharmacy Technicians to complete tasks.
- Drives customer excellence by reviewing shipment priority in each process path and prioritizes work at each station to ensure FIFO
- Partners with Area Manager to meet quality standards by conducting quarterly quality audits for Packet Production Packagers;
- Manages the patient queue, groups together customers for processing based on formulary and priority;
- Allocates labor needs in each process to drive down queues and backlog of work;
- Escalates any equipment downtime
- Collaborates with Area Managers to identify ways to improve department effectiveness; implement viable ideas.
- Acts as an associate resource, train associates, and verify compliance of Pharmacy Operating Procedures (POP)
- Acts as a Subject Matter Expert for the FC processes and as a single point of contact for Pharmacy Technicians in process path
- Ensures that the necessary equipment is available and in working order to complete assignments
- Ensures successful shift performance, through tracking, reporting, and feedback on associate performance to Area Manager
- Escalates any equipment downtime or process defects
- Facilitates training as needed and escalate cross-training needs
- Identifies areas of improvement and drive continuous improvement projects for their area
- Conducts daily audit to ensure area readiness, compliance, and standard work is followed
- Reviews and update POP and standard work documentation for the process area
- Ensures compliance with policies and escalate any breaches
- Performs other related duties as assigned
- Previous training and experience of a least three Fulfillment workstations
- Experience as an Amazon Pharmacy Ambassador
Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.