Practice Facilitator (Process Improvement) Job at Spira Care, LLC
Are you interested in learning about healthcare professions and the latest healthcare innovations in the KC area? Become part of an organization that is dedicated to making a difference in both your career and community.
Job Description Summary:
Spira Care LLC is a rapidly growing, patient-centered company comprised of high functioning, integrated primary care centers that improve health outcomes, lower medical costs, and improve adults and children's care experience.
At Spira Care, population health and radically reimagined care delivery drive our ambitions for patient experience, medical cost reduction, and health outcome improvement. The role of Practice Facilitator is key to this work.
A Spira Care Practice Facilitator is passionate about identifying and implementing transformational and quality improvement in primary care. As part of the Quality team, a Practice Facilitator will make regular visits to Care Centers to assist physicians and staff with creating meaningful and lasting change. This work may include improvement initiatives or entirely new workflows and implementations.
In this role, a person will partner with our Care Centers, our Field Services team, and Blue KC staff to lead initiatives and programs focused on the outcomes of the Quintuple Aim. With responsibilities for multiple projects, a Practice Facilitator will be highly organized, eager to work with a variety of teams and across various topics and motivated to make a difference. This is a role that demands a solid foundational understanding of the healthcare delivery system for primary care practices, quality improvement methodologies like LEAN and PDSA cycles as well as having exceptional change management skills.
At Spira Care, a successful Practice Facilitator is passionate about population health, and highly mission oriented around providing better care to patients while reducing costs.
Job Description:
- Facilitate the progression of Spira Care’s care delivery model to a high performing practice leveraging the 10 Building Blocks of High Performing Primary Care and other evidence based best practice tools.
- Lead and implement health improvement initiatives, programs, and activities appropriate for an advanced primary care practice using the principles of LEAN and PDSA cycles
- Lead cross-functional, interdisciplinary teams in mapping and redesigning of workflows and processes toward the goals of the Quintuple Aim - improving cost, quality, patient experience, care team well-being and health equity outcomes.
- Successfully build trust within and across the organization and within various teams; effective in applying motivational interviewing and change management techniques to navigate conflict and resistance.
- Drive assigned projects and programs – whether improvement initiatives or new implementations, the Practice Facilitator will be responsible for providing project management support, facilitation of improvement/design sessions, coaching and mentoring staff, overcoming obstacles, and leading the change management work needed to bring the work to completion.
- In partnership with others as needed, provide training and coaching to care center staff related to transformational and quality improvements projects.
Work collaboratively within and across Spira Care and Blue KC teams to ensure alignment, continuity, and desired outcomes of various initiatives. - Performs other related duties as assigned.
Minimum Qualifications
- Bachelor's degree
- Significant (3-5 years) and relevant work experience in practice management in lieu of educational requirements may be accepted, particularly with significant administrative experience in a clinic setting.
- Must be based in Kansas City and have reliable transportation as you will be required to travel between Care Centers up to 75%
- Familiarity with process mapping, work-flow analysis and project management tools.
- Familiarity with the principles of LEAN and PDSA cycles
- Excellent communication skills (written and verbal) including public presentation skills
- Strong organizational and project management skills
- Experienced with Electronic Health Records (EHR) for clinical processes
- Intermediate level expertise with Microsoft Office tools.
- Highly skilled in motivational interviewing, coaching, team building, and/or leading behavior change strategies
- Experience working with a variety of medical professionals in a collaborative and efficient manner
- Intermediate knowledge of SharePoint or other information sharing/file access software platform
- Ability to build successful professional relationships with good self-awareness
- Ability to motivate others to excel, engage in smart risk taking and draw strength from adversity
Preferred Qualifications
- LEAN, Six-Sigma Certification
- AthenaOne experience
- Advanced level expertise with Microsoft Office tools
Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.