Job Title: Practice Administrator

Department: Administration

Immediate Supervisor Title: Physcian Board

Job Supervisory Responsibilities: Managers and directors of all departments

General Summary: An exempt, management position responsible for leading and directing operations in smaller organizations. Responsible for assisting the chief executive officer in leading and directing operations in larger organizations.

Essential Job Responsibilities:

• Human Resources: Interviews, hires and trains new team members. Conducts performance reviews. Counsels and mentors team members. Supervises and maintains accurate time clocks.
• Customer Service: Ensures patient and referral satisfaction, including troubleshooting complaints and developing improvements to prevent recurrence. Manages people and processes to achieve optimal service levels and availability for referring offices.
• Accounts Receivable: Co responsibility for financial performance of revenue cycle, including collecting at time of service, accurate insurance benefits, patient education, treatment plan presentation. Timely insurance claims submission, coding overview, pre-certification and predetermination processes.
• Records, Data and Reporting: User administration for Practice Management software, 3rd party lending, coordination with outside vendors. Creates monthly practice KPIs. Tracks expenses and submits expense reports. Maintains all practice records, including patient, financial, and all other documents necessary for audit trail and compliance.
• Compliance: Ensures regulatory compliance with HIPAA, OSHA, labor laws, and other local, state and federal regulations.
• Other Duties as required, to run a highly productive and efficient practice, such as filling in for absent employees, or as assigned.

Education: Master's degree in health care administration, business administration, or health administration preferred.

Experience: Minimum seven years executive-level experience including five years of experience in the administration of a health care organization.

Other Requirements: Licensure or ability to obtain licensure when background credentials warrant.

Performance Requirements:

Knowledge:

• Knowledge of principles and practices of health care planning and management sufficient to manage, direct, and coordinate the operation of a health care organization.
• Knowledge of the purposes, organization, and policies of the community's health systems sufficient to interact with other health care providers.
• Knowledge of the policies and procedures of a clinic sufficient to direct its operations and to provide effective patient care.

Skills:

• Skill in exercising a high degree of initiative, judgment, discretion, and decision-making to achieve organizational objectives.
• Skill in analyzing situations accurately and taking effective action.
• Skill in establishing and maintaining effective working relationships with employees, policy-making bodies, third-party payers, patients, and the public.
• Skill in organizing work, making assignments, and achieving goals and objectives.
• Skill in exercising judgment and discretion in developing, applying, interpreting, and coordinating departmental policies and procedures.

Abilities:

• Ability to assume responsibility and exercise authority over assigned work functions.
• Ability to establish and maintain quality control standards.
• Ability to organize and integrate organizational priorities and deadlines.

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Job Type: Full-time

Pay: $85,000.00 - $115,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical specialties:

• Medical-Surgical

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location

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