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Petrochemical Customer Services & Logistics Representative Job at TotalEnergies

TotalEnergies Houston, TX

Logistics
HOUSTON-LOUISIANA STREET(USA)
USA

Job Description

Customer Services & Logistics Representative
TotalEnergies Petrochemical & Refining
Branch: Specialty Fluids

Summary:
Reports directly to the CSL Manager. The Customer Service and Logistics Rep is responsible for coordinating delivered and customer pick up orders from beginning to end (order entry to invoicing) via rail, tank truck, iso, barge, and vessel. The role is responsible for order process administration, logistics, invoice control, vendor cost and invoice management/accruals.

Responsibilities:
  • Customer on boarding: SAP contract set up and price updates, rail set up, Operation and HSE loading and offloading checkup.
  • Order management: Approving/enter orders in TC (verifying we have product in stock to complete the customer’s request, credit approval, DEA, Derogation). Send out LI’s to the customer and terminals. Do the Billing of rail in rail system. Sales invoice controls/verify prices for the monthly sales match price sheets. For exports communication of the proper documentation in a timely manner.
  • Scheduling: allocate each mode of transportation to each order respecting product compatibility and optimizing the time of usage of each unit.
  • HSE: In case of incident will be the first contact to gather information from customer, carrier or depot, to relay to Special Fluids HSE, management and commercial contact. Will document the events by an incident form and do follow up with Special Fluids HSE until closure of the incident is complete.
  • Payables:
    • Control, code and get approval for vendor invoices and send to A/P.
    • Correct pricing/quantities on invoices and have re bills sent out to customers.
    • Issue any debit/credit as needed to customers
  • Month end
    • Reconcile sales TC to SAP and Accrual of invoice services not processed
    • Reconcile distribution center with 3rd party statement, financial system (SAP) and operations system (TC)
  • Backup for Export desk and/or domestic desk

Context and environment

  • Work in an open office environment (cubicle) with limited privacy.
  • Need to be able to adapt to perform the necessary tasks in a busy, fast pace, (non-private) environment.
  • After hours cell phone rotation
  • May require outside normal working hours intervention in case of operational emergencies.
Accountabilities:
  • Work directly with the Special Fluids CSLR Manager, other CSLR’s, downstream accounting, credit, A/P, production, purchasing, HSE/Technical, carriers and different distribution sites.
  • Follow up the cost improvements due to re-negotiation of services.

Candidate profile

  • Bachelor's degree with experience focus in logistics / scheduling (rail car, trucking, DOT regulations, product shipping to and from locations, etc.) preferred.
  • In lieu of degree, minimum 3 years of experience; focus on logistics/scheduling experience is strongly preferred ((rail car, trucking, DOT regulations, product shipping to and from locations, etc)
  • Microsoft Office (high skill level with Excel), SAP experience.
  • Import and export regulations, understanding of INCO-terms.
  • Exposure to refined product trading terminology, hedging basics
TotalEnergies regrets that it is unable to sponsor employment Visas or consider individuals on time-limited visa status for this position.
  • Excellent verbal and written communication skills - knowledge of a foreign languages a plus (Spanish, French)

Offer ID

68191BR

Metier

Transport

Employment type

Regular position

Experience level required

Minimum 3 years

Branch

Refining & Chemicals

About us / company profile


Every day, our employees around the world live out our ambition to be a world-class player in the energy transition while relying on cutting-edge expertise that spans the entire chain of energies: oil and biofuels, natural gas and green gases, renewables and electricity. Our 100,000 employees are committed to energy that is ever more affordable, cleaner, more reliable and accessible to as many people as possible. Active in more than 130 countries, we put sustainable development in all its dimensions at the heart of our projects and operations to contribute to the well-being of people.




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