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PBX Operator Job at Hyatt Regency Greenville

Hyatt Regency Greenville Greenville, SC 29601

  • Ability to manage stressful situations, work long and varied hours as business conditions demand.
  • Answer inquiries, offer suggestions, and provide description pertaining to the property.
  • Verify arrival and departure times, service times, and arrange for other services requested by guests, if directed.
  • Maintain a professional commitment to ethics, standards and hotel directives.
  • Provides routes and time schedules. Must have fluent use of the Internet for obtaining information and have maps available.
  • Provide positive service to all guests at the hotel including courtesy, sincerity and enthusiasm
  • Carry out guest requests using proper detailed procedures.
  • Perform all duties in a safe manner and monitor those actions of others.
  • Attend meetings as scheduled.
  • Organize oneself, one’s work and the efforts of others and be attentive to detail.

Experience

Required
  • 1 year(s): Customer Service experience preferred

Behaviors

Required
  • Enthusiastic: Shows intense and eager enjoyment and interest
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
  • Team Player: Works well as a member of a group



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