PBX ATTENDANT Job at Circus Circus Las Vegas Hotel and Casino
Circus Circus Las Vegas Hotel and Casino Las Vegas, NV 89109
Overview :
It is the primary responsibility of the Attendant PBX (80S1/8) Attendant to process all incoming and outgoing calls through the main telephone switchboard. All duties are to be performed in accordance with departmental and property policies, practices and procedures.
Specific Job Functions:
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It is the primary responsibility of the Attendant PBX (80S1/8) Attendant to process all incoming and outgoing calls through the main telephone switchboard. All duties are to be performed in accordance with departmental and property policies, practices and procedures.
Specific Job Functions:
- Answer incoming and outgoing calls using the property customer service standards
- Receive and deliver voice and text messages for property guests
- Process wake-up calls for guests
- Communicate effectively with all business contacts
- Operate a console and all peripheral equipment
- Understand and comply with all company rules and regulations
- Utilize overhead paging for casino guests
- Locate executives on cellular phones and pagers
- Handle calls, staff, and guests during an emergency situation
- Review all property news and events for the day
- Perform all duties as deemed necessary for the success of the department
- At least 1 year of customer service experience required
- Basic computer skills including knowledge of function keys, using a mouse, basic navigation and Microsoft Outlook necessary
- Positive attitude necessary
- Good verbal communication skills, articulate pleasant speech a must
- Team player a must
- Ability to work any shift
- Hotel and/or Casino industry experience preferred
- Use of a console or multi-line phone experience preferred
- Bilingual helpful
Please Note :
bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.