Payment Services Consultant - Resiliency Job at Federal Reserve Bank of Atlanta
Company
Federal Reserve Bank of Atlanta
Assists in developing a roadmap of resiliency initiatives, coordinates planning and analysis activities for these initiatives, partners closely with the architecture community on resiliency improvements, coordinates operational resiliency activities and enhancements, and ensures active resiliency projects are tracking to milestones and key requirements are being met. Performs technical support, requirements development, design review and testing support for day-to-day processing as well as system upgrades and new project and product initiatives. Individual must have a detailed understanding of business operations and workflow of all business processing platform and associated application systems.
Position Summary: Performs technical support, requirements development, design review and testing support for day-to-day processing as well as system upgrades and new project and product initiatives. Individual must have a detailed understanding of business operations and workflow of all business processing platform and associated application systems.
Key Responsibilities: • Provides technical support for Business Operations and Product Development teams through consultative, technical and development expertise. • Identifies and understands the impact of potential changes to the various business application systems with regard to workflow and throughput performance (system and technical) as needed. • When applicable, understands and translates moderately complex system changes on operational/technical functions to promote effective integration and/or replacement of developing technological infrastructure and related platforms. • Able to develop effective test plans to ensure potential change(s) do not result in any internal or external customer issues. • Identifies strengths/weakness in existing business processing platforms and associated application systems and as needed, develops viable solutions to meet Business Operations’ needs. • Responsible for the development of business requirements, design review, test plan and use case development. • Communicates project progress, findings, and any significant issues to leadership. • Responds to issues or problems that arise in day-to-day projects, operations and/or during development efforts. • Meets with operations, product and/or technical development staff to define and investigate problems or issues and propose solutions. Verifies results of all changes and/or enhancements. • May lead or participate in project teams developing business requirement for future operational or application enhancements. • May lead or participate in test case/script creation based on requirement and design documentation, as well as data files necessary for testing. • May lead or participate in testing efforts from an Operational/Business perspective for application and environmental changes. Opens and/or updates defect tickets based on testing results.
Education: Bachelor’s Degree or 4 years equivalent experience preferred.
Experience: Typically requires at least 5 years of relevant experience.
Knowledge Areas: • Payments Operations and business application systems • FTM Check and/or ACH Functionality Technical Skills: • Proficient with Office
Applications Certifications/Licenses: • Applicable Industry Certification(s) (e.g. AAP, MCSA, MCSE
Full Time / Part Time
Full time
Regular / Temporary
Regular
Job Exempt (Yes / No)
Yes
Job Category
Work Shift
First (United States of America)
The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
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