Payment Processing Manager - Middlefield, Ohio Job at THE MIDDLEFIELD BANKING COMPANY
The Middlefield Banking Company is a full service FDIC-insured commercial bank and LPL Financial® brokerage headquartered in Middlefield, Ohio. We have 22 branches serving Beachwood, Chardon, Cortland, Dublin, Garrettsville, Mantua, Middlefield, Newbury, Plain City, Powell, Orwell, Solon, Sunbury, Twinsburg and Westerville. The Bank also operates a Loan Production Office in Mentor, Ohio.
Dating back to 1901, The Middlefield Banking Company has been a leader in delivering quality personal financial service to its communities. We are continually recognized as one of the most profitable community banks in the U.S. If you are seeking an opportunity to learn more or have a desire to start or advance your career in the banking industry, the Middlefield Banking Company is looking for enthusiastic team members to join our team!
We are currently seeking a team oriented individual with strong customer service skills to join our team and growing company. The Payment Processing Manager is responsible for the oversight and leadership of the payment processing area of the bank. This is to include item processing, wire transfers, and debit card portfolio.
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Some Duties Include*:
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Oversees and directs the day-to-day administrative and operational support for item processing, mobile deposits, and Remote Deposit Capture files
- Oversees wire transfer activity and ensures compliance for both incoming and outgoing wire transfer authorizations
- Oversee the debit card portfolio and dispute process in a compliant and operationally sound manner; recommending operational improvements as necessary
- Reviews, develops and implements policies and procedures to ensure adherence to appropriate requirements
- Trains staff as necessary to ensure proper administration of accounts
- Develops staff through training, mentoring, performance feedback and the performance appraisal process
- Creates and maintains the team schedule including coverage and remote work when applicable
- Tracks performance and achievement of set goals, provides yearly review to staff
Requirements & Qualifications:
High School Diploma or GED required, with five years of experience within a bank or Deposit Operations position. Training or equivalent combination of education and experience, and leadership training. Positive demeanor and eagerness to lead a team appreciated.
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The Middlefield Banking Company is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state, or local laws._
Job Type: Full-time
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