Patient Representative Job at Edward-Elmhurst Health
General Summary: Under general supervision and according to established policies and procedures, responsible for providing in-patient, out-patient, emergency room, immediate care and same day surgery patients with timely and accurate pre-registrations, registrations, order management, charge capture, cash collection functions and medical information systems. Collects, analyzes and records demographic, insurance/financial and clinical data from multiple sources and obtains other information and signatures necessary for the above processes. Screens for third-party eligibility and enters medical necessity coding to ensure accurate payment is secured. Interacts in a customer-focused manner to ensure the needs of patients and their families are met and that they understand the hospital’s revenue cycle expectations, including resolution of personal liabilities through various payment options.
Location: Oak Park
Status: Part-time
Hours: 2-3 days M-F between 11:30a-8:00p with rotating weekends 7a-4:00p
Required:
- High School diploma or GED
Preferred:
- Associate degree in business or healthcare
- Minimum one to two years of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting
- Knowledge of health insurances, medical terminology and anatomy
- Bilingual skills
Benefits offered by Edward-Elmhurst Health include:
- Medical, dental, and vision
- 401K
- Tuition reimbursement
- PTO
- Fitness center membership
- Plus many other employee perks
Location: Edward-Elmhurst Health · EEH-Patient Access
Schedule: Part time, Days/Evenings, 2-3 days M-F between 11:30-8, rotating weekends 7-4p
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