Fairfax Radiology Centers (FRC) is seeking an experienced Patient Navigator to work from our Fairfax Vascular Center office in Fairfax, VA.

Fairfax Radiology Centers requires Covid vaccinations, to include the first Covid booster, for all employees*

Shift: Monday-Friday 8:30am-5:00pm

Description:

• The Navigator communicates with patients, referring physician offices, insurance companies and FRC/FVC staff to get patients accurately scheduled and performs pre-certification/pre-authorization when needed.
• Accept incoming phone calls in a professional, courteous, engaging, level-headed manner with minimal caller wait time, if possible, from patients and referring physicians and their staff to schedule consults, procedures and coordinate precertification requirements.
• Thoroughly and accurately complete the scheduling, preregistration and notes fields in the system with all required patient demographic, insurance, precertification and referring physician information.
• Obtain pre-authorizations for procedures and scans at FVC.
• Reschedule patients when needed if pre-auth is not obtained by a minimum of 72 hours prior to the service.
• Communicate with patients, referring physician offices and medical insurance companies to gather pertinent patient history and clinical information to be used to obtain a timely pre-certification/pre-authorization for procedures.

Required:

• Must be able to access, input and retrieve information from the computer and central file system on a constant basis throughout the day.
• Must be able to communicate effectively in English, verbally and in writing.
• High school diploma.
• Must be able to schedule all FVC exams/procedures and obtain pre-certifications for the same.
• Must be able to remain stationary at a desk, communicate and use a computer for long periods of time.
• Must be able to remain professional and composed during all communications.
• Must be able to calmly and effectively multi-task.

FRC offers competitive salary and an excellent working environment. It also provides full Insurance Benefits including: Health, Dental, & Vision Insurance; 401K Plan; Life AD&D; STD and LTD; Leave & Holidays.

*Except those requiring an exemption for documented medical or religious reasons

EOE.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person

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