EDUCATIONAL REQUIREMENTS:

• Bachelor’s degree preferred

QUALIFICATIONS AND EXPERIENCE:

• Professionalism, organizational and problem-solving skills.
• Superior interpersonal and communication skills.
• In-depth knowledge of all cosmetic procedures performed at LIPSG (preferred)
• 2 years experience working within a plastic surgical practice (not required, but preferred).
• Excellent written and communication skills.
• Very strong technical skills required. Knowledge and or willingness to learn practice management and word processing software including Excel, Word, PowerPoint, and Nextech.
• Working knowledge of insurance plans and self-pay patients.
• Detail-oriented with a strong ability to multitask.
• Spanish speaking preferred but not necessay.

RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO PERFORMING THE FOLLOWING ACTIVITIES:

• Answers telephone calls promptly and efficiently.
• Available for discussion for incoming cosmetic calls, inquiries, or patients, answering any questions regarding the surgical process.
• Follow up with all patients quoted for procedures via email and phone.
• Have full working knowledge of injectable products and current promotions.
• Have full working knowledge of the Deep Blue Med Spa services.
• Have a working knowledge of our company website.
• Review OR schedule to ensure efficiency and proper utilization.
• Maintain a clean, neat, and orderly workstation that is properly stocked with promotional materials at all times.
• Refer appropriate cosmetic and injectable patients to the Deep Blue Med Spa for services and products. Offer comp cards for those who haven’t been to our Deep Blue Med Spa.
• Must participate in all departmental meetings and scheduled training sessions.
• Check and respond to all emails throughout the day on a daily basis.
• Meet with reps to stay current on all injectable rebates and promotions so we are able to offer them to our patients.
• Order supplies for surgical cases.
• Quote cosmetic patients; discuss with patients all costs involved with his/her cosmetic procedure; review financial options with the patient.
• Inform patients about all medical clearance/requirements; create, fill in and send out surgical packets for patients.
• Collect fees at the pre-op visit.
• Review cosmetic surgery agreement with the patient.
• Schedule surgical procedures at all facilities, coordinating the patient schedule, physician schedules, and facility schedule.
• Act as a liaison between patient and physician.
• Work closely with all cosmetic surgeons.

Schedule: Monday-Friday and some rotating Saturdays

Does this sound like you? If so, APPLY TODAY.

WHAT WE CAN OFFER YOU:

• Medical, dental, and vision insurance
• 19 Days PTO to start, as well as 8 paid holidays
• 401k Match
• Annual bonuses based on performance evaluation
• Deep Blue Med Spa Employee Benefits Program (50% product discount, complimentary and discounted services, including injectables, etc.)
• Educational Development/Tuition Reimbursement
• Wellness programs (Employee Assistance Program, Discounted gym memberships, discounted wireless phone services, etc.)

ABOUT US:
The Long Island Plastic Surgical Group (LIPSG) is the nation's largest private academic plastic surgery practice serving Long Island and the New York metro area. We offer nine locations throughout Long Island, Manhattan, Brooklyn, and Queens, including state-of-the-art operating rooms in Garden City and Manhattan, which have been fully accredited by the American Association for Accreditation of Ambulatory Surgery Facilities, Inc. (AAAASF).
Established in 1948, LIPSG has treated over half a million patients and developed many of the region's specialty centers including microsurgery, burn surgery, wound care, facial reanimation, peripheral nerve reconstruction, and cleft care.
In addition to offering a full spectrum of plastic surgery to our patients, we are also committed to supporting our community by meeting the need for reconstructive care. We host an annual Breast Cancer Summit to share patient resources with the community and provide an overview of the latest developments in breast cancer care and reconstruction. LIPSG doctors have provided life-altering surgeries including reattaching limbs, complex wound and burn management, and reconstructive cleft lip and palate surgeries, both in our local community and worldwide through their work with humanitarian aid organizations such as ReSurge International.
The surgeons at LIPSG also oversee Deep Blue Med Spa, which is focused on skin rejuvenation and minimally invasive treatments for the face and body, provided by specially trained medical aestheticians and physician assistants. We also offer several medical-grade skincare lines including our exclusive line, ProBLUEMD®, which enables our patients to take professional skincare home with them.

Education
Preferred

• Bachelors or better

Job Type: Full-time

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