Patient Access Rep Job at TotalMed Medfi
Must be vaccinated!
Hours 8a-5p
Welcomes and greets all patients and visitors, in person or over the phone
Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
Responsible for keeping the reception area clean and organized
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
Requirements
- 2+ Years of experience - Required
- Health Care Knowledge - Required
- Customer Service Proficiency - Required
- Patient Access,
Customer Service or Medical work experience, Cerner experience _ preferred : _
- High school diploma or equivalent required
- 1-year experience in a customer service role or health care industry. required
- Working knowledge of Windows, Excel, Word, Outlook, Cerner, EPIC or other EMR system, Electronic Eligibility System and various websites for third party payers for verification is _ preferred_
- Medical terminology _ preferred _
#INDREV
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Healthcare setting:
- Hospital
Medical specialties:
- Internal Medicine
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Rotating weekends
- Weekend availability
COVID-19 considerations:
must be vaccinated
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Required)
Work Location: One location
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