Pantry Coordinator

Position Summary
The Pantry Coordinator supports the Food Pantry Programs Manager in the operation of the
Woodridge Pantry store. The pantry store is open 22 hours per week and receives donations from 20 retail partners and 4 from the Northern Illinois Food Bank. The Pantry Coordinator provides service to our customers with compassion, dignity, and respect. The Pantry
Coordinator reports to the Food Pantry Programs Manager.

Essential Job Functions
Responsible for training volunteers in pantry operating procedures including donations. Ensure the donation area is clean and properly stocked.

Set up and assigns tasks for volunteers.

Works with the Volunteer Coordinator to welcome and on-board new volunteers (tour, supplies, introductions to other volunteers).

Follows food pantry policy and procedures in receiving and distributing healthy/safe food and other products (i.e. personal hygiene products, household cleaning products, diapers).

Acts as the lead during food distributions, adhering to the Food Pantry Program Manager’s instructions for that shift. Ensuring that all volunteer roles are filled with the volunteers for that day, and that the floor remains stocked so our shopper experience is the same for the first and last shopper.

Mediates any issues that may arise with clients or volunteers as it relates to client service, or when advised by the Food Pantry Programs Manager. Refers customer issues to Food Pantry
Program Manager or Director of Pantry Operations as needed.

Follows instructions set by the Food Pantry Programs Manager in the unloading of inbound product, and routing to the appropriate storage location, including for the Mail Carrier’s Drive and the Harvest Week Drive.

Monitors product inventory levels and makes recommendations to the Food Pantry Programs
Manager to meet demand as needed.

Assists with the pick-up of donations or delivery of product.

Operates manual and powered forklifts and agency vehicles.

Report all vehicle and building maintenance issues to the Food Pantry Programs Manager or the
Director of Pantry Operations.

Maintains safe, secure, and healthy work environment.

Attends staff meetings, required trainings, and pantry’s major fundraising events.

Performs other duties as assigned by the Food Pantry Programs Manager.

Qualifications
High school diploma or equivalent required

Demonstrated ability to communicate with staff, volunteers, and customers. Can effectively develop and maintain professional relationships.

Operations experience in a retail, nonprofit, or restaurant setting preferred

Bi-lingual in English and Spanish preferred

Ability to work with minimal direction

Ability to work with people in a professional manner

Strong problem-solving skills

Ability to manage multiple projects with attention to detail

Ability to be open-minded to new work ideas and methods

Ability to operate standard delivery van and 20-foot box truck

Valid driver’s license. CDL not required.

Additional Information
Work is performed in a warehouse with a significant amount of walking on concrete surfaces.
Entrances may be open, and work conditions during the summer months can be very hot and during the winter very cold. Employee may be going in and out of freezers and coolers with

variations in temperature. Work involves moving boxes and employee must lift, bend, stoop, pick up and move objects up to 50 pounds. Work involves using manual pallet jacks and therefore requires an ability to push and pull pallets over 2,000 pounds.
This position is full-time 40 hours per week; this position requires flexibility in a work schedule and includes Saturday mornings and some weeknights. WSCP offers primary holiday and paid time off for all full-time employees. Work hours are: M-W 8-4, Th 9:30-5:30; Sat 7:30-3:30

West Suburban Community Pantry is an Equal Opportunity Employer.

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift

Ability to commute/relocate:

• Woodridge, IL 60517: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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